Head of Sales and Store Experience

14 hours ago


Klang, Selangor, Malaysia Job Resources Full time
Leadership Opportunity

The Head of Sales and Store Experience will be responsible for leading and developing retail teams to deliver exceptional customer experiences and drive business growth.

Main Responsibilities:

  • Develop and implement retail strategies to drive sales and revenue growth.
  • Lead and develop retail teams to deliver exceptional customer service and meet performance goals.
  • Analyze market trends, customer preferences, and competitor activities to identify opportunities for growth and improvement.
  • Implement initiatives to enhance the overall shopping experience and ensure customer satisfaction and loyalty.

Requirements:

  • Bachelor's degree in Business Administration, Retail Management, or any related field.
  • Proven experience in a senior retail management role, preferably in the luxury goods industry.
  • Strong leadership abilities with a track record of successfully managing and developing retail teams.
  • Exceptional communication and interpersonal skills to engage effectively with customers and staff.


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