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Customer Support Specialist

7 days ago

Butterworth, Penang, Malaysia Mass Precision Sdn Bhd Full time

About Us:

Mass Precision Sdn Bhd is a leading manufacturer of precision engineering products. We are committed to delivering high-quality products and exceptional customer service.

Job Description:

  • Responsible for coordinating, estimating, expediting, shipping, planning, engineering, and problem resolutions that relate to customer projects.
  • Maintain customer service records and associated databases.
  • Ensure all documents are of professional quality and meet both company guidelines and customer-imposed requirements.

Requirements:

  • Minimum 5 years of experience as an Account/Program Manager or a representative in an intensive customer service-oriented field.
  • Able to converse in Mandarin language.
  • Experienced with knowledge of Sheet metal & CNC products.