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Medical Concierge Executive

1 week ago

Petaling Jaya, Selangor, Malaysia Doctor Anywhere Pte Ltd Full time

About the Job

We are recruiting a talented individual to join our team as a Senior/Executive, Prestige Medical Concierge.

In this role, you will be responsible for providing exceptional customer service to our prestige clients, coordinating their medical and healthcare needs, and ensuring they receive the best possible care.

You will work closely with our team of dedicated specialists and allied healthcare professionals to deliver integrated healthcare solutions and treatment options.

The ideal candidate will have a strong background in customer service, preferably in a healthcare or insurance-related field.

Key Responsibilities

  1. Provide exceptional customer service to our prestige clients, responding to their inquiries and resolving any issues promptly.
  2. Coordinate all aspects of our clients' medical and healthcare needs, working closely with our team of specialists and allied healthcare professionals.
  3. Develop and maintain strong relationships with our clients, ensuring they feel valued and supported throughout their healthcare journey.
  4. Stay up-to-date with industry developments and regulatory requirements, ensuring compliance with all relevant laws and regulations.