Customer Experience Coordinator

6 days ago


Ipoh, Perak, Malaysia Mr Roof Waterproofing Sdn Bhd Full time
Key Responsibilities
  • Respond promptly to client inquiries via various channels, ensuring timely and effective communication.
  • Manage reports and work schedules efficiently, maintaining accurate records and updating team members as needed.
  • Prioritize urgent messages and critical cases, allocating tasks to team members accordingly.
  • Cross-check reports before forwarding them to the group, guaranteeing accuracy and quality.
  • Maintain a database of clients requiring site inspections, coordinating with the team for arrangements.


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