Marketing Campaign Specialist
3 days ago
At TDCX, we are seeking a talented individual to join our team as a Marketing Campaign Specialist. In this role, you will be responsible for delivering #happier customer experiences by devising and running marketing campaigns for products, services or events that target consumers or other businesses.
Key Responsibilities:
- Respond to customer inquiries and provide customers with tailored solutions or appropriate recommendations based on provided training, standards and policies.
- Serve as a trusted consultant with customers to onboard, develop and optimize advertiser's campaigns.
- Detect and understand the customer's needs and objectives.
- Be responsible for increasing spend, upsell and sustainability.
- Handle a high volume of potential clients on a daily basis through phone calls.
- A good team player.
About You:
- Possess at least bachelor's degree in any field, preferably advertising or marketing.
- Excellent communication in English and Mandarin or Cantonese will be an added advantage.
- At least one year of experience in sales and has a genuine interest for online marketing.
- Is analytical and has a logical mindset.
- Has strong communicative skills and a flair for selling creative market solutions.
- Manage your own work appropriately.
- Has experience within Sales or Customer Service experience.
- Is passionate about sales and has a genuine interest for online marketing.
- Has a creative mindset and a good understanding of customer needs.
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