Marketing Campaign Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full time

At TDCX, we are seeking a talented individual to join our team as a Marketing Campaign Specialist. In this role, you will be responsible for delivering #happier customer experiences by devising and running marketing campaigns for products, services or events that target consumers or other businesses.

Key Responsibilities:

  • Respond to customer inquiries and provide customers with tailored solutions or appropriate recommendations based on provided training, standards and policies.
  • Serve as a trusted consultant with customers to onboard, develop and optimize advertiser's campaigns.
  • Detect and understand the customer's needs and objectives.
  • Be responsible for increasing spend, upsell and sustainability.
  • Handle a high volume of potential clients on a daily basis through phone calls.
  • A good team player.

About You:

  • Possess at least bachelor's degree in any field, preferably advertising or marketing.
  • Excellent communication in English and Mandarin or Cantonese will be an added advantage.
  • At least one year of experience in sales and has a genuine interest for online marketing.
  • Is analytical and has a logical mindset.
  • Has strong communicative skills and a flair for selling creative market solutions.
  • Manage your own work appropriately.
  • Has experience within Sales or Customer Service experience.
  • Is passionate about sales and has a genuine interest for online marketing.
  • Has a creative mindset and a good understanding of customer needs.


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