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Country Operations Manager

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Cartrackme Full time
About Cartrackme

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries.

We operate with a collaborative, vibrant, and fast-growing approach, empowering our team members to influence our business with innovative ideas and efficient practices.

Our mission is to deliver exceptional results, foster a positive work environment, and contribute to the growth of our industry.

We offer a unique opportunity for professionals seeking a challenging role with a dynamic organization.

Your Role:

You will be responsible for leading the Country Operations, ensuring the delivery of strategic sales plans, and overseeing day-to-day operations to drive efficiency and effectiveness across all business functions.

Your Key Responsibilities:

  • Develop and implement strategic sales plans to achieve business targets and market growth.
  • Oversee control room operations to ensure the smooth functioning of business-critical processes.
  • Lead and develop the after-sales support team to handle customer queries, complaints, and technical issues efficiently.
  • Manage and monitor the collections team to achieve timely recovery of outstanding payments.
  • Collaborate with the regional/global leadership team to align country-specific strategies with organizational goals.

What We Offer:

  • A challenging role with a dynamic organization.
  • A competitive compensation package.
  • Opportunities for professional growth and development.
  • A collaborative and supportive work environment.