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Head of FSS Shared Services Operations

2 months ago


Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full time
About the Role

We are seeking a highly skilled and experienced professional to lead our FSS Shared Services Operations team. As the Head of FSS Shared Services Operations, you will be responsible for ensuring the end-to-end delivery of FSS Reconciliations and governance globally, covering all streams of products and maintenance of various operational risk-related controls.

Key Responsibilities
  • Strategy and Governance: Develop and implement a comprehensive strategy for FSS Reconciliations and governance, ensuring alignment with the bank's overall objectives.
  • Operations Management: Oversee the day-to-day operations of the FSS Shared Services Operations team, ensuring timely and accurate delivery of reconciliations and governance services.
  • Risk Management: Identify, assess, and mitigate risks associated with FSS Reconciliations and governance, ensuring compliance with regulatory requirements and internal policies.
  • Stakeholder Management: Build and maintain strong relationships with key stakeholders, including FSS Business Heads, Sales and Trading, Compliance, PC, TRM, FSS Operations Heads, FSS MT, FSS Ops MT, and Internal Audit.
Requirements
  • Experience: Minimum 15 years of experience in the Banking and Financial Services industry, with a strong background in operations risk and control framework.
  • Skills: Proven track record of delivering complex projects, strong analytical and problem-solving skills, excellent communication and stakeholder management skills, and ability to work independently in a fast-paced environment.
  • Qualifications: Bachelor's degree in a relevant field, such as Business Administration, Finance, or Accounting.
About Standard Chartered

We are an international bank that is committed to making a positive difference for our clients, communities, and each other. We value diversity and inclusion, and we are proud to be a part of a global organization that is dedicated to driving commerce and prosperity through our unique diversity.

We offer a competitive salary and benefits package, including core bank funding for retirement savings, medical and life insurance, and flexible working options. We also provide opportunities for professional development and growth, and we are committed to creating a work environment that is inclusive and supportive of all employees.