Head of Operations

1 month ago


Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time
Job Title: Student Accommodation Manager
Company: Reputable University in the Klang Valley
Job Summary: Seeking a seasoned professional to oversee student residential services, ensuring efficient, safe, and high-quality services, while aligning with the institution's mission and strategic goals.

Our client, a reputable university in the Klang Valley, is seeking a seasoned professional to oversee student residential services. The successful candidate will be responsible for managing the comprehensive direction of student residential services, including on-campus and off-campus accommodations.

  • Key Responsibilities:
    • Manage the daily operations of all student accommodation facilities, ensuring efficient, safe, and high-quality services.
    • Oversee the budget for the student accommodation department, ensuring financial goals are met.
    • Track and manage expenses while maintaining profitability by achieving target occupancy rates, driving revenue growth, and meeting P&L objectives.
    • Ensure high levels of student and parent satisfaction by continuously improving services.
    • Implement and enhance operational, managerial, and administrative procedures to optimize service delivery and efficiency.
  • Requirements:
    • Diploma/Bachelor's Degree in Estate Management, Hospitality Management, Business, or equivalent.
    • Minimum of 10 years' experience in student accommodation or hostel management, with a proven track record.
    • Strong financial acumen, with experience in managing budgets and P&L.
    • Proficient in both spoken and written English.

Our client offers a positive work environment with a trusting and supportive management team. Employees are generously rewarded for good performance, and the company places a strong emphasis on personal growth.


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