Head of Operations
1 month ago
Company: Reputable University in the Klang Valley
Job Summary: Seeking a seasoned professional to oversee student residential services, ensuring efficient, safe, and high-quality services, while aligning with the institution's mission and strategic goals.
Our client, a reputable university in the Klang Valley, is seeking a seasoned professional to oversee student residential services. The successful candidate will be responsible for managing the comprehensive direction of student residential services, including on-campus and off-campus accommodations.
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Key Responsibilities:
- Manage the daily operations of all student accommodation facilities, ensuring efficient, safe, and high-quality services.
- Oversee the budget for the student accommodation department, ensuring financial goals are met.
- Track and manage expenses while maintaining profitability by achieving target occupancy rates, driving revenue growth, and meeting P&L objectives.
- Ensure high levels of student and parent satisfaction by continuously improving services.
- Implement and enhance operational, managerial, and administrative procedures to optimize service delivery and efficiency.
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Requirements:
- Diploma/Bachelor's Degree in Estate Management, Hospitality Management, Business, or equivalent.
- Minimum of 10 years' experience in student accommodation or hostel management, with a proven track record.
- Strong financial acumen, with experience in managing budgets and P&L.
- Proficient in both spoken and written English.
Our client offers a positive work environment with a trusting and supportive management team. Employees are generously rewarded for good performance, and the company places a strong emphasis on personal growth.
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Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full timeSeeking a highly experienced manager to lead student residential services at a reputable university, overseeing daily operations, budget management, and student satisfaction.
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