Current jobs related to Product Support Team Lead - Kuala Lumpur, Kuala Lumpur - ZALORA Group
-
Product Support Team Lead
15 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA Group Full timeJob Overview:ZALORA Group is looking for a highly skilled and experienced Product Support Team Lead to oversee and manage the Product Support function within our Technology team.Main Responsibilities:Build and lead a high-performing Product Support team, ensuring timely and efficient resolution of customer inquiries.Develop and implement effective support...
-
Product Support Team Lead
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zalora Full timeAbout the RoleThis Senior Customer Support Leader position plays a critical role in ensuring that our customers receive the highest level of support and satisfaction. The right candidate will have a strong background in customer service, with experience in managing a team and driving results.Main Responsibilities:Oversee and manage the Product Support...
-
Senior Surveyor Team Lead
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia RINA Piraeus Team Full timeThe Senior Surveyor Team Lead will oversee day-to-day operations within the Marine Office, ensuring that all activities are conducted efficiently and effectively. This role requires a balance of technical expertise, leadership, and operational management to ensure compliance with international maritime regulations and the achievement of quality, technical,...
-
Production Team Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cochlear Limited Full timeJob Title: Production Team LeadCochlear Limited is committed to being a place where our people truly enjoy coming to work. We value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences.We are seeking a skilled Production Team Lead to join...
-
Product Support Team Lead
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia ADP Full timeAbout the RoleThe successful candidate will be responsible for managing the helpdesk for SEA countries (SG, PH, MY), assigning tickets to the team and monitoring closure as per SLA.You will be working closely with the GPT team to ensure smooth releases in the production environment.Key Requirements:At least 4-6 years of experience in technical support and...
-
Production Support Lead
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Net2Source Inc. Full timeAbout the RoleWe are looking for a Production Support Lead to join our IT team in Kuala Lumpur, Malaysia. As a key member of our support team, you will be responsible for ensuring the smooth operation of our systems and applications.Main ResponsibilitiesResolving complex production incidents and implementing corrective actions.Leading and mentoring the L2...
-
Production Team Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cochlear Limited Full timeWe are looking for a Production Team Lead to join our manufacturing team at Cochlear Limited. As a key member of our team, you will play a vital role in ensuring the smooth operation of our production processes.The successful candidate will have:Strong leadership skills with the ability to motivate and develop a high-performing teamExcellent communication...
-
Customer Support Team Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA Group Full timeEcommerce Operations Senior Manager ZALORA Group is seeking an exceptional Ecommerce Operations Senior Manager to lead our product support function. This role requires a highly motivated individual who can build a high-performing team, drive process improvements, and deliver excellent customer experiences. About ZALORA Group ZALORA Group is a leading...
-
IT Support Team Lead
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeJob Requirements:The GSOC Manager must have strong leadership skills, technical expertise, and excellent communication abilities. This role requires managing a team of GSOC analysts, ensuring timely and effective incident management, and collaborating with other regional managers and directors.Responsibilities:Team Leadership: Provide guidance, support, and...
-
Customer Support Team Lead
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ZALORA Group Full time**About the Role**We are looking for a highly motivated and experienced Senior Product Support professional to lead our Product Support team at ZALORA Group.The successful candidate will be responsible for overseeing and managing the Product Support function, ensuring that requests and inquiries are handled within agreed Service Level Agreements (SLAs).You...
-
Fundraising Expert Lead
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeAt SG Support, we are committed to driving strategic success and growth through our charity partnerships. We are seeking a Business Development Consultant to join our team and lead our fundraising efforts.Key Responsibilities:Develop and implement business development strategies aligned with charity partner goals and objectives.Manage a portfolio of charity...
-
Team Lead, Customer Support
18 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Touch 'n Go Group Full timeTeam Lead, Customer Support | TNG DigitalWe fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAPWe are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch 'n Go will always be here to...
-
Support Team Lead
8 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia EPOS GLOBAL SOLUTIONS SDN BHD Full timeWe are EPOS Global Solutions Sdn Bhd, a pioneering company that helps business owners and entrepreneurs unleash their full potential. Our mission is to transform the retail and F&B industry with cutting-edge technology solutions. We take pride in fostering a collaborative, innovative, and high-performance work environment where employees can grow, take...
-
Revenue Expansion Lead
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeThe ideal candidate will possess a strong background in business development, sales, and client relationship management, with a proven track record of driving revenue growth and expansion.About Our Ideal CandidateWe seek a highly motivated and results-driven professional who can leverage their expertise to drive business growth and expansion at SG...
-
Team Lead, Product Sales Specialist
10 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Life and Careers Full timeWealth and Retail Banking (WRB) serves more than 11 million clients in many of the world's fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as...
-
Strategic Communications Lead
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TEAM LEWIS Full time**Job Description**We are seeking a highly motivated individual to join our team as Head of Corporate Communications. As a member of our senior leadership team, you will be responsible for developing and implementing strategies to grow the corporate business, leading thought leadership initiatives, and building relationships with senior prospect...
-
Product Development Team Lead
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia e2open Full timeE2open is the connected supply chain platform that enables the world's largest companies to transform their operations.As a seasoned engineering leader, you will oversee the design, development, and delivery of exceptional user experiences. Your expertise in React and experience with Angular will be invaluable in driving our UI engineering efforts.Key...
-
MY -- Lead Product Support Engineer
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia ADP, Inc. Full timeADP is hiring Lead Product Support Engineer for Malaysia.Are you all about the follow up and follow through that helps you and your clients achieve serious results?Do you derive joy out of helping others uncover creative solutions to complex problems?Are you looking for a culture where you can bring your passions, put your unique skills to use, and learn as...
-
MY -- Lead Product Support Engineer
18 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia ADP Full timeADP is hiring Lead Product Support Engineer for Malaysia.Are you all about the follow up and follow through that helps you and your clients achieve serious results?Do you derive joy out of helping others uncover creative solutions to complex problems?Are you looking for a culture where you can bring your passions, put your unique skills to use, and learn as...
-
Technical Team Lead
16 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Boost Full timeAs an Engineering Lead at Boost, you will be responsible for driving the technical direction of our software products. You will lead a team of talented engineers to deliver high-quality solutions that meet customer needs and drive business growth.Key Qualifications:Technical Expertise: Strong knowledge and experience in software development, including...
Product Support Team Lead
1 week ago
ZALORA Group seeks a talented Product Support Team Lead to oversee the development and implementation of support strategies. In this role, you will lead and manage a team of support representatives, ensuring that requests and inquiries are handled efficiently and effectively.
The ideal candidate will possess strong leadership skills, with experience in managing and developing teams. You will work closely with other departments to align support processes with the company's overall objectives.
Your responsibilities will include:
- Developing and implementing support strategies to improve customer satisfaction and reduce support costs.
- Leading and managing a team of support representatives, providing guidance and coaching to ensure high-quality support processes.
- Collaborating with other departments to ensure alignment of support processes with the company's overall objectives.
- Analyzing support data to identify trends and areas for improvement.
We are looking for an ambitious and driven individual who can truly shine in this role. If you have 3+ years of experience in customer service or support, with at least 2 years in a management role, we encourage you to apply.
