Platform Quality Lead
7 days ago
Grab is a leading superapp in Southeast Asia. We aim to drive economic empowerment across the region by leveraging technology and artificial intelligence. Our purpose is to create a seamless experience for users, from food delivery to financial services.
The Role
This pivotal position oversees user quality on our platform, ensuring an exceptional experience. As a member of the Platform Quality & Experience team, you will collaborate with cross-functional teams to deliver strategic initiatives that enhance the user experience. Your analytical insights will inform project rollouts, driving continuous improvement.
Critical Tasks
- Drive project rollouts, ensuring quality standards are met and user experience is enhanced.
- Apply a strategic lens to tasks, involving planning, envisioning, and executing initiatives that improve platform quality and user experience.
- Analyze the user journey, using real-time feedback to identify areas for improvement.
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Quality Assurance Lead
4 days ago
Petaling Jaya, Selangor, Malaysia Grab Full timeWe are seeking an experienced Quality Assurance Lead to join our Platform Quality & Experience team at Grab. As a key member of this team, you will be responsible for driving project rollouts across teams, ensuring they meet quality standards and enhance user experience.About the TeamThe Platform Quality & Experience team at Grab is composed of passionate...
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Platform Quality Enhancer
1 week ago
Petaling Jaya, Selangor, Malaysia Sovereign's Capital Full timeSovereign's Capital seeks an experienced professional to join our Platform Quality & Experience team as a Strategic Project Oversight Professional. In this role, you will oversee the quality of users on our platform, ensuring a seamless and consistent experience for all users.You will work closely with cross-functional teams to drive project rollouts,...
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Platform Quality Experience Manager
2 weeks ago
Petaling Jaya, Selangor, Malaysia Grab Full timeAbout Us Grab is a leading superapp in Southeast Asia. Our mission is to drive the region forward by economically empowering everyone, with heart, hunger, honour, and humility. The Team The Platform Quality & Experience team at Grab is composed of passionate individuals dedicated to maintaining and improving the experience of users on our platform. This...
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Senior Quality Manager, Platform Experience
4 days ago
Petaling Jaya, Selangor, Malaysia Grab Full timeSenior Quality Manager, Platform Experience: We are seeking an experienced Senior Quality Manager to lead our Platform Quality & Experience team at Grab. As a key member of this team, you will be responsible for driving strategic initiatives to improve platform quality and user experience, working closely with cross-functional teams to identify areas for...
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Platform Quality Strategist
2 days ago
Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full timeAbout Us: At Grab, we're driven by a passion for creating seamless experiences for our users.We're passionate about harnessing the power of technology and AI to empower everyone in Southeast Asia.The Platform Quality & Experience team is at the heart of our operations, ensuring that every interaction is smooth and consistent.This team is responsible for...
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Assistant Manager, Platform Quality
2 weeks ago
Petaling Jaya, Selangor, Malaysia Grab Full timeAssistant Manager, Platform Quality & ExperienceFull-timeAbout Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing...
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Assistant Manager, Platform Quality
1 day ago
Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full timeAbout Grab and Our WorkplaceGrab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of...
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Platform Quality and Experience Manager
4 days ago
Petaling Jaya, Selangor, Malaysia Grab Full timeAs a key member of the Platform Quality & Experience team at Grab, you will be responsible for overseeing the quality of users on our platform, ensuring a superior user experience across all facets. This role involves working on projects and product rollouts, providing analytical insights, and driving strategic initiatives to improve platform quality and...
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Assistant Manager Platform Quality Excellence
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Assistant Manager Platform Experience
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Dynamics 365 CRM Platform Lead
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Quality Engineering Lead
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Quality Assurance Lead
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Quality Excellence Lead
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Platform Experience Specialist
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Petaling Jaya, Selangor, Malaysia Sovereign's Capital Full timeKey Responsibilities of the User Journey Optimizer RoleThe User Journey Optimizer will be responsible for driving project rollouts across teams, ensuring they meet quality standards and enhance user experience. This involves adopting a strategic lens, planning, envisioning, and executing initiatives that improve the platform quality and user experience over...
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Quality Assurance Lead
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Cross-Platform Expert
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