Consumer Engagement Manager

6 days ago


Petaling Jaya, Selangor, Malaysia Exaltech Sdn. Bhd Full time

We are seeking a highly motivated and experienced Consumer Engagement Manager to join our team at Exaltech Sdn. Bhd.

This is an exciting opportunity for someone who wants to develop their skills in consumer engagement and work with a dynamic team.

The successful candidate will be responsible for developing and implementing strategies to engage with customers and build brand loyalty.

  • Conduct market research to identify customer trends and competitor offerings.
  • Liaise with creative teams to develop engaging marketing campaigns.
  • Investigate the performance of marketing campaigns and make recommendations for improvement.
  • Establish and maintain relationships with new and existing leads.
  • Create goals and objectives to approach customers through appropriate marketing channels.
  • Assist in outbound and inbound marketing activities.
Requirements

Candidate must possess at least a Diploma in Marketing and Mass Communications or equivalent.

At least 3 years working experience in related field is required.

  • Language required: English, Bahasa Malaysia, Mandarin.
  • Skills required: Marketing Strategy, Sales Strategy, Market Analytics, Effective Communication, Paid advertisement (paid ads - Meta ads/XHS).
  • Ability to converse in English, Malay, Mandarin & other dialects will be an added advantage.
  • Must possess own transport.
  • Responsible, Resourceful, dedicated and committed to work.
  • Able to work independently with minimal supervision.
  • Good computer knowledge.
  • Must be able to participate for Company Events.


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