Global Technical Support Director
6 days ago
Nirvana Asia is a leader in the medical technology industry.
We are seeking a highly experienced Global Technical Support Director to join our team. In this role, you will be responsible for leading technical account management and operations management functions.
Your responsibilities will include:
- Owning strategic oversight and leadership direction within the customer service function.
- Managing assigned team, including new hire process, promotion of team members, performance management, adherence and address personal employee concerns.
- Developing processes and procedures to implement functional Service and Support strategies.
- Evaluating current resource needs and forecast to ensure adequate supply of candidates that meet current and emerging business needs.
To be successful in this role, you will need to have:
- A bachelor's degree in account management or operations management.
- A minimum 5 years proven management experience in technical support center.
- Proven leadership experience in Application/Technical Support Center or a technical environment with an ability to delegate, motivate and train large complex teams.
- Flexibility managing shift coverage in a 24x7x365 on-call operation.
We offer a competitive salary and benefits package, and we are committed to helping our employees achieve their career goals.
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Global Technical Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Exxon Mobil Full timeAbout The CompanyExxonMobil is one of the world's largest publicly traded energy providers and chemical manufacturers, operating globally with a strong presence in Malaysia. We are committed to sustainability and driving energy innovations that advance modern living and a net-zero future.About The RoleThis role is based in Kuala Lumpur and involves providing...
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Technical Director of Support Engineering
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Kuala Lumpur, Kuala Lumpur, Malaysia Amazon Full timeAbout UsAt Amazon, we empower our employees to deliver exceptional results for our customers. We're a dream team of innovators and inventors who come from diverse backgrounds and experiences. Our technology teams play a vital role in connecting listeners with millions of stories by imagining, designing, developing, and testing the software and applications...
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Global Operations Coordinator
4 days ago
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Technical Operations Director
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia MISC Group Full timeResponsibilitiesThe Technical Operations Director will be responsible for leading the development of engineering and design projects, including Conceptual Engineering, Engineering Definition, Front End Engineering Design, and Detailed Design Engineering.This role requires strong technical expertise, excellent communication skills, and the ability to work...
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Global Legal Director
6 days ago
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Business Development Director
22 hours ago
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Director of Global Implementation
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Senior Technical Director
3 days ago
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Technical Sales Manager for Global Markets
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Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full timeJob Title: Division Director – Global SolutionsJob Summary:This role involves leading the application and execution of the divisional strategy and steering the local divisional team.Main Responsibilities:Responsible for the application and execution of the divisional strategy and steering the local divisional team.Contribute to the division business plan...
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Kuala Lumpur, Kuala Lumpur, Malaysia Grok Global Services Full timeGrok Global Services is a professional services firm dedicated to the international education sector. We are a US corporation with offices across Southeast Asia, China, and India.Our mission is to extend the international teams of higher education institutions into the world's most important education markets. We have assisted more than 150 institutions with...
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IT Technical Support Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted AS Full timeCompany OverviewØrsted A/S is a leading global developer of offshore wind farms, with a strong focus on sustainability and innovation. Our team works collaboratively to deliver high-quality services to our customers.Job DescriptionWe are seeking a highly skilled IT Technical Support Specialist to join our Global Service Desk team. As an IT Technical Support...
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IT Technical Director
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Dexian Asia Pacific Full timeDexian Asia Pacific is looking for an experienced IT Technical Director to lead our development team. In this role, you will be responsible for guiding the technical direction of our projects and ensuring that our software meets the highest standards of performance, scalability, and security.Key ResponsibilitiesTechnical Leadership: Provide technical...
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Global Application Support
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full timeAbout YouTo be successful in this role, you will have the following skills and qualifications:Proven experience: In Application Support, Technical Support, or Helpdesk rolesHands-on knowledge: And experience with a major ERP solution (preferably InforLN)Understanding of ERP systems: And their application in a global business environmentHigh accuracy level:...
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IT Support Engineer
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full timeJob DescriptionWe are seeking an experienced IT Support Engineer - Global to join our team in Mid Valley City, Kuala Lumpur.The successful candidate will be responsible for installing, configuring, maintaining, and troubleshooting a wide range of server hardware and software at Hyva. Key responsibilities include performing server hard- and software upgrades,...
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Technical Support Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Paessler AG Full timeAs a Technical Support Professional, you will be responsible for providing second-to-third level technical support to our global customers.Key Responsibilities• Provide technical assistance via ticket system, chat, phone, and remote online sessions.Collaborate with our software development team on third-level support tasks.Work closely with technical...
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Executive Director Assistant
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Global Shepherds Full timeJob Overview:Global Shepherds seeks an experienced professional to fill the role of Financial Management Expert. As a key member of the team, you will assist the Executive Director in overseeing all aspects of administration and financial management.Your primary responsibilities will include fostering effective teamwork, performing duties as assigned, and...
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Technical Research, Associate Director, Basin Researcher
51 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia S&P Global Full timeAbout the Role:Grade Level (for internal use): 12The Team: Upstream Solutions from S&P Global Commodity Insights comprise some of the most extensive and complete information, analytics, insight, and advisory services in the world. We deliver oil and gas databases and software, energy transition insight, energy supply and demand forecasts, and comprehensive...
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Finance Director
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SG Support Full timeAt SG Support, we are a financial technology institution dedicated to providing sustainable financing solutions for non-profits worldwide. Our mission is to empower charities to grow, scale, and operate more efficiently.We have strategically partnered with top fundraising agencies globally that have decades of experience. They have supported over 90...
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Technical Director
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TENTEN Partners Full timeAbout the RoleWe are seeking a visionary Technical Director to lead our software development initiatives, driving the design, development, and implementation of cutting-edge software solutions that support our strategic objectives.Key Responsibilities:Lead and mentor a team of software engineers, fostering a culture of innovation and excellence.Develop and...
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Senior Technical Director
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AIA Hong Kong and Macau Full timeAIA Hong Kong and Macau seeks a Senior Technical Director to lead its technology strategy and ensure that it remains at the forefront of innovation.The ideal candidate will have 15+ years of IT experience, including 5+ years as an architect, business partner, or management consultant in complex international environments in the insurance or financial...