Luxury Travel Experience Coordinator

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Talent 24 Recruitment Full time
Role Overview

Talent 24 Recruitment is seeking a highly skilled Luxury Travel Experience Coordinator to join our team. This role involves managing high-end ground travel bookings for discerning clients, providing exceptional customer service, and ensuring seamless travel experiences.

About the Role
  • This is a fully remote position, allowing for flexibility and work-life balance.
  • You will be responsible for liaising with clients and travel agents to confirm details, accommodate special requests, and provide tailored recommendations.

The ideal candidate will have previous experience in luxury travel, hospitality, or contact centre services, and possess excellent language skills in professional English. They will also have strong organizational skills, with a keen eye for detail, and outstanding communication and interpersonal skills.

Responsibilities
  1. Manage and coordinate all ground transportation bookings for high-net-worth individuals, including private chauffeurs, luxury cars, and transfers.
  2. Provide exceptional customer service, ensuring all travel requests are handled with professionalism, accuracy, and efficiency.
  3. Liaise with clients and travel agents to confirm details, accommodate special requests, and provide tailored recommendations.
  4. Handle last-minute changes and special requirements with ease, providing creative solutions to any travel challenges.
  5. Ensure all bookings, client preferences, and billing information are accurately documented in our reservation system.
Requirements
  • Excellent language skills in professional English.
  • Previous experience in luxury travel, hospitality, Contact Centre or ground transportation services.
  • Strong organizational skills with a keen eye for detail.
  • Outstanding communication and interpersonal skills, with a client-first mindset.
  • Ability to manage multiple bookings and client requests in a fast-paced, high-pressure environment.
What We Offer
  • A competitive salary of $60,000 - $80,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
  • The opportunity to work with a world-class team delivering unparalleled service to exclusive clientele.
  • Fully remote work arrangements, allowing for flexibility and work-life balance.


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