Luxury Fashion Store Leader
4 weeks ago
Link Compliance is seeking a seasoned Retail Director to lead our APAC operations. As a Store Manager for Kuala Lumpur, you will be responsible for driving business growth, elevating customer experience, and inspiring a high-performing team.
Key Responsibilities:
- Establish a strong brand presence, driving engagement and passion across the store team.
- Monitor, coach, and provide feedback to the store team to deliver exceptional customer service.
- Maintain a luxury environment, ensuring excellent execution and maintenance of Visual Merchandising guidelines.
- Drive the use of digital assets to enhance the customer experience.
- Retain and develop talent, leading a high-performing store team.
- Establish a learning culture and maintain a strong connection of the store team to the Brand.
- Advocate product, having excellent product knowledge and driving the same standard across the store team.
- Maintain a strong understanding of product sales performance and optimise sales of the available inventory.
- Nurture customer relationships, establishing and embedding customer-focused behaviours across the store team.
- Drive store performance and productivity, building and maintaining familiarity with the local external environment.
- Maintain a commercial mindset, continually identifying and converting opportunities to drive store performance.
- Drive operational excellence across all areas of the store, ensuring compliance with all corporate standards, policies, and initiatives.
Requirements:
- Minimum 3 years of experience with 2 years in managerial level in store management in fashion brands.
- Computer literate, including excellent knowledge of Microsoft Office applications.
- Good command of English.
- Comfortable with multi-tasking and able to prioritise tasks.
- A good communicator with the ability to interface regularly with internal and external personnel at all levels.
- A driven professional with outstanding sales skills, customer service, and team leadership.
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