Field Trainer

5 months ago


Kuala Lumpur, Malaysia Luxury Careers Pte Ltd Full time

Luxury Fashion Brand
- Good Package & Benefit
- Career Growth Opportunity

**Position Overview**:
Our client is seeking a dynamic and experienced Field Trainer to join their team. The Field Trainer will play a crucial role in ensuring that the brand values, product knowledge, and customer service standards are consistently upheld across all retail locations. This position requires a passionate individual with a deep understanding of the fashion industry, excellent communication skills, and a proven track record of coaching and developing retail teams.

**Key Responsibilities**:

- Develop and implement training programs for retail staff, focusing on product knowledge, sales techniques, customer service, and brand culture.
- Conduct on-site training sessions at retail locations nationwide, ensuring consistency and alignment with company standards.
- Collaborate with regional manager to assess training needs and develop tailored strategies to address them.
- Provide ongoing support and coaching to store teams, offering guidance and feedback to enhance performance and drive sales.
- Monitor and evaluate the effectiveness of training initiatives, identifying areas for improvement and implementing adjustments as needed.
- Stay informed about industry trends, competitor activities, and market developments to inform training content and strategies.
- Serve as a brand ambassador, fostering a positive and engaging work environment and promoting a culture of continuous learning and development.

**Qualifications**:

- Bachelor's degree in Fashion Merchandising, Business Administration, or related field preferred.
- Minimum of 3 years of experience in retail management or training, preferably within the fashion industry.
- Strong understanding of retail operations, including sales techniques, inventory management, and customer service best practices.
- Excellent communication and interpersonal skills, with the ability to engage and motivate diverse teams.
- Proven track record of developing and delivering training programs that drive results.
- Ability to travel frequently and work flexible hours, including weekends and evenings, as needed.
- Passion for fashion and a keen eye for style trends.
- Self-motivated, with a positive attitude and a collaborative approach to teamwork.

Registration No: R2199447

EA Licence No: 22C1376


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