Luxury Client Experience Specialist
6 days ago
Richemont Overview
We are a dynamic company driven by passion and excellence, shaping the future of our industry. At Richemont, we empower individuals to be their true selves and exceed expectations.
The Role:
The IWC Client Advisor - Part Time is responsible for delivering exceptional client experiences. As an ambassador of our brand, you will build strong relationships with clients, ensuring their satisfaction is always the top priority.
Key Responsibilities:
- Create personalized and emotional connections with clients to enhance their experience.
- Provide best-in-class service, exceeding client expectations in every interaction.
- Gather meaningful client insights throughout the journey and maintain accurate records according to our guidelines.
- Promote our brand as an ambassador, conveying passion and enthusiasm.
- Ensure seamless boutique operations, handling administration and back-of-house tasks with care.
- Verify that all operations comply with our company policies.
Qualifications:
- Possess an entrepreneurial mindset, autonomous, result-oriented, and driven; bring innovative ideas and take ownership of goals.
- High emotional intelligence and general education.
- Excellent communicator, passionate about building strong networks and connections.
- Demonstrate a perfect understanding of client satisfaction and luxury experience, with a strong sense of etiquette and human behavior.
- Creative, curious, and versatile.
- Team player with good interpersonal skills and empathy.
- Background in luxury retail sales and hospitality is highly valued.
-
Luxury Customer Experience Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PradaGroup Full timeAbout Prada GroupFounded in 1913, the Prada Group has established itself as a world leader in the luxury sector. With a strong presence in over 45 countries, the group operates under the esteemed PRADA, Miu Miu, Church's, and Car Shoe brands. Embracing diversity and inclusion, the company fosters an international environment with employees from over 100...
-
Luxury Fashion Trainer
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Luxury Careers Pte Ltd Full timeRole OverviewLuxury Careers Pte Ltd is seeking a Luxury Fashion Trainer to join our team. As a key member of our talent acquisition team, you will be responsible for developing and implementing training programs to enhance retail team performance.The ideal candidate will have at least 5 years of experience in training and development, preferably in the...
-
Luxury Goods Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Carousell Group Full timeAbout Carousell GroupCarousell Group is the leading recommerce group in Greater Southeast Asia. Its mission is to inspire people to start selling and make secondhand the first choice. The company was founded in 2012 in Singapore and has a strong presence in eight markets.LuxLexicon is a luxury handbag reseller and authenticated luxury consignment platform in...
-
Customer Experience Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Jobs Xpert Brilliant Sdn Bhd Full timeWe are looking for a skilled Customer Experience Specialist to join our client's team in Kuala Lumpur.About the ClientOur client is a high-end Italian luxury fashion house label specializing in men's and women's ready-to-wear, accessories, glasses, cosmetics, and perfumes.Job Description:As a customer experience specialist, you will be responsible for...
-
Luxury Sales Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Richemont Full timeSenior/Sales AssociateAt Jaeger-LeCoultre, we pride ourselves on our mastery of complications and precision mechanisms. Our watchmakers have expressed their inventive spirit through the creation of over 1,300 different calibres and the award of more than 400 patents.We are looking for a sales professional to join our team at the Pavilion boutique in Kuala...
-
Client Experience Director
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Chanel, Inc. Full timeAt Chanel, Inc., we are seeking a Client Experience Director to lead and inspire a team who are dedicated to creating experiences with our clients.About the Role:This is an exciting opportunity for a professional with a keen sense of business acumen to lead a scaled team and achieve sales targets while supporting performance of individuals to meet key...
-
Client Experience Lead
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeThis leadership role focuses on overseeing the day-to-day operations of our Flagship Premier Private Client Centre, emphasizing exceptional customer service and staff performance.Main ResponsibilitiesManage centre-wide initiatives to enhance client satisfaction and loyalty, working closely with team members.Directly supervise staff, providing coaching and...
-
Luxury Customer Experience Manager
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Swarovski Full timeBenefitsWe offer a comprehensive benefits package that includes:A competitive salary and bonus structure.A comprehensive health insurance plan.A generous retirement savings plan.A range of employee discounts and perks.We are committed to supporting our employees' personal and professional growth, offering training and development opportunities to help you...
-
Client Satisfaction and Experience Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Richemont Part timeCompany CultureWe're a company that values passion, excellence, and innovation. Our culture is shaped by our founding story and inspired by the people we work with. We seek individuals who share our values and are committed to delivering exceptional results.Job Summary:The IWC Client Advisor - Part Time role is an exciting opportunity to join our team and...
-
Luxury Brand Ambassador
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Carousell Group Full timeAbout UsLuxLexicon is a subsidiary of Carousell Group, a leading recommerce group in Greater Southeast Asia. Our mission is to inspire people to start selling and make secondhand the first choice. At LuxLexicon, we are passionate about luxury goods, exceptional customer experiences, and the art of storytelling.Job Description:We are seeking a Client Advisor...
-
Luxury Retail Experience Creator
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Luxasia Group Full timeLuxasia Group is the leading luxury beauty omnichannel brand-builder in Asia Pacific. With over 35 years of experience, we have successfully enabled market entry and brand growth for more than 100 luxury beauty brands.We are looking for a skilled Visual Merchandising Manager to join our team. As a key member of our retail operations team, you will be...
-
Luxury Sales Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BVLGARI Full timeBulgari, a luxury brand steeped in Italian excellence, seeks a Luxury Sales Professional to embody its values of tradition and modernity. As a Client Advisor, you will serve as a Brand Ambassador, delivering exceptional customer experiences and driving sales opportunities.The ideal candidate will possess great communication and interpersonal skills, with a...
-
Luxury Brand Lead
5 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Gusto Collective Full timeAbout This RoleThis is an exciting opportunity to join our team as a Senior Account Manager and lead our luxury fashion and lifestyle client portfolios. As a key member of our team, you will be responsible for developing and implementing integrated communications campaigns using traditional, social, and digital tools.Main ResponsibilitiesAccount Lead: Lead...
-
Luxury Fragrance Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full timeCompany OverviewLUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific, empowering brand growth for over 100 luxury beauty brands. Our integrated capabilities include luxury retail, online commerce, consumer marketing, and supply chain management.We have partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein,...
-
Client Experience Ambassador
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BoF Careers Full timeJob DescriptionThe Store Manager will be responsible for leading the store team to deliver exceptional customer experiences, drive sales growth, and maintain operational excellence. This role requires a business-savvy leader who can motivate and coach the team to achieve targets.Main ResponsibilitiesDevelop and implement business strategies to drive sales...
-
Pre-Loved Luxury Consultant
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Carousell Group Full timeAbout Carousell GroupCarousell Group is a leading recommerce group in Greater Southeast Asia. The company was founded in 2012 in Singapore and has a strong presence in eight markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneKyat, Ox Street, and Refash. Carousell Group serves tens of millions of monthly active users and is backed by leading...
-
Client Advisor
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Carousell Group Full timeCarousell Group Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsAbout Carousell GroupCarousell Group is the leading recommerce group in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has...
-
Luxury Sales Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Richemont Full timeWe are seeking a seasoned professional to join our team as a Luxury Sales Associate in Kuala Lumpur. As an ambassador of the Maison, you will be responsible for driving sales performance and building strong client relationships.The ideal candidate will have a proven track record in watches or high-value luxury product sales and possess excellent...
-
Luxury Retail Store Supervisor
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Fendi Italia Srl Full timeCompany Overview:Fendi Italia Srl is a leading luxury fashion brand that offers a wide range of high-end clothing, handbags, and accessories. We are committed to delivering exceptional customer service and building long-lasting relationships with our clients.We are seeking an experienced and charismatic Store Manager to join our team and contribute to the...
-
Senior/Junior Luxury Client Advisor
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Link Compliance Full timeA luxury Jewelry brand is looking for Sales Associates for TRX Malaysia Store with competitive package.Job Responsibilities:Develop every sales opportunity that can ariseFollow all the sales & operations processes and requirements according to the Company policies and directionsPerform daily stock take and sales reportsRespect, support and work efficiently...