Client Experience Ambassador

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia BoF Careers Full time
Job Description

The Store Manager will be responsible for leading the store team to deliver exceptional customer experiences, drive sales growth, and maintain operational excellence. This role requires a business-savvy leader who can motivate and coach the team to achieve targets.

Main Responsibilities
  1. Develop and implement business strategies to drive sales growth and improve customer satisfaction.
  2. Lead the store team to achieve sales targets, exceeding company KPIs.
  3. Maintain a strong focus on customer experience, ensuring a seamless shopping journey for clients.
  4. Promote a culture of teamwork and collaboration among the store staff.

Requirements
  1. Strong leadership and team management skills.
  2. Ability to motivate and persuade people.
  3. Excellent communication and interpersonal skills.
  4. Familiarity with luxury retail operations and practices.
  5. Bachelor's degree in Business or Retail Management is preferred.

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