Customer Relationship Manager
5 days ago
About Us
Agensi Pekerjaan JobScoper Sdn. Bhd. is a leading recruitment agency that connects top talent with exciting job opportunities.
The Role
We are currently seeking a skilled Mandarin Customer Success Specialist to join our team in GeorgeTown, Penang. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and support to our clients and guests.
Key Responsibilities
- Fluent Mandarin Communication Skills: You will need to communicate effectively with guests and hotels in Mandarin to resolve issues and provide solutions.
- Critical Thinking and Problem-Solving: You will need to think critically and come up with creative solutions to complex problems.
- Customer Relationship Management: You will need to build strong relationships with our clients and guests to ensure their satisfaction and loyalty.
- Training and Support: We provide comprehensive training and ongoing support to help you develop your skills and achieve your goals.
- Benefits
- Medical and Insurance Coverage
- EPF, Socso, EIS, etc.
- Medical Leave
- World Class Training
What We Offer
In addition to the above benefits, we also offer a competitive salary package, opportunities for career growth and development, and a dynamic work environment.
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