Customer Relationship Manager

5 days ago


Penang, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time

About Us

Agensi Pekerjaan JobScoper Sdn. Bhd. is a leading recruitment agency that connects top talent with exciting job opportunities.

The Role

We are currently seeking a skilled Mandarin Customer Success Specialist to join our team in GeorgeTown, Penang. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and support to our clients and guests.

Key Responsibilities

  • Fluent Mandarin Communication Skills: You will need to communicate effectively with guests and hotels in Mandarin to resolve issues and provide solutions.
  • Critical Thinking and Problem-Solving: You will need to think critically and come up with creative solutions to complex problems.
  • Customer Relationship Management: You will need to build strong relationships with our clients and guests to ensure their satisfaction and loyalty.
  • Training and Support: We provide comprehensive training and ongoing support to help you develop your skills and achieve your goals.
  • Benefits
    • Medical and Insurance Coverage
    • EPF, Socso, EIS, etc.
    • Medical Leave
    • World Class Training

What We Offer

In addition to the above benefits, we also offer a competitive salary package, opportunities for career growth and development, and a dynamic work environment.



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