Business Development Manager

1 week ago


Kuching, Sarawak, Malaysia OCBC Full time

About the Role

The Business Development Manager will be responsible for engaging and servicing a portfolio of larger SME customers in the Kuching branch. The primary objective is to achieve a desirable revenue growth target by cross-selling and up-selling various relevant business banking products that meet the customers' needs.

Key Responsibilities

  • Revenue Growth: Develop and execute strategies to increase revenue from existing customers by offering tailored business banking solutions.
  • Relationship Building: Foster strong relationships with key customers by providing timely and effective follow-up and services, ensuring customer satisfaction and loyalty.
  • Risk Management: Ensure integrity is maintained at all times when dealing with customers, adhering to regulatory requirements and internal policies.
  • Compliance & Audit: Perform duties in accordance with laws, regulations, rules, and policies to ensure professional services are delivered to valued business customers.
  • Work Quality: Conform to internal quality policies and requirements to ensure effectiveness and efficiency in carrying out duties.

Requirements

  • Minimum qualification of a recognized Diploma/Degree or equivalent.
  • At least 2 years of experience in loans sales, account management, or relationship management, preferably in a financial institution or a service provider.
  • Outgoing personality with the ability to engage customers from various business backgrounds.
  • Ability to learn fast and keen to build a banking career in business relationship within the business banking community.
  • Possess own transport and willing to travel within the branch's market location.

Location

MAL WB - Emerging Business

Permanent, Full-time



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