Client Success Associate
1 week ago
About Net One Asia:
We are a forward-thinking company that provides innovative IT solutions and services to our clients. Our goal is to empower our clients to achieve their business objectives through technology.
Job Summary:
We are seeking a skilled Client Success Associate to join our sales team. As a Client Success Associate, you will be responsible for building strong relationships with clients, understanding their IT needs, and delivering tailored solutions to meet their requirements.
Key Responsibilities:
- Understand clients' IT needs and pain points, and effectively present and sell our comprehensive IT solutions and services.
- Ensure customer service satisfaction and maintain good client relationships.
- Prepare sales action plans and strategies, and maintain accurate records of sales activities, customer interactions, and deal status.
- Prepare and deliver compelling sales proposals and presentations, clearly articulating the benefits of our IT solutions and addressing client concerns and objections.
Requirements:
- Minimum 1-2 years sales experience in IT or related industry.
- Proficient in Microsoft 365.
- Strong decision-making abilities.
- Strong negotiation power and ability to convince customers.
- Strong interest and passion in IT/ICT solutions.
- Mandarin speaking preferred.
Education and Certification:
Diploma or degree in Business or any related field.
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