Client Success Associate

1 week ago


Subang Jaya, Selangor, Malaysia Net One Asia Full time

About Net One Asia:

We are a forward-thinking company that provides innovative IT solutions and services to our clients. Our goal is to empower our clients to achieve their business objectives through technology.

Job Summary:

We are seeking a skilled Client Success Associate to join our sales team. As a Client Success Associate, you will be responsible for building strong relationships with clients, understanding their IT needs, and delivering tailored solutions to meet their requirements.

Key Responsibilities:

  • Understand clients' IT needs and pain points, and effectively present and sell our comprehensive IT solutions and services.
  • Ensure customer service satisfaction and maintain good client relationships.
  • Prepare sales action plans and strategies, and maintain accurate records of sales activities, customer interactions, and deal status.
  • Prepare and deliver compelling sales proposals and presentations, clearly articulating the benefits of our IT solutions and addressing client concerns and objections.

Requirements:

  • Minimum 1-2 years sales experience in IT or related industry.
  • Proficient in Microsoft 365.
  • Strong decision-making abilities.
  • Strong negotiation power and ability to convince customers.
  • Strong interest and passion in IT/ICT solutions.
  • Mandarin speaking preferred.

Education and Certification:

Diploma or degree in Business or any related field.



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