Client Success Associate

1 week ago


Petaling Jaya, Selangor, Malaysia DNA Creative Communications Sdn Bhd Full time
Key Responsibilities

As a Client Success Associate at DNA Creative Communications Sdn Bhd, you will be responsible for assisting the team lead with day-to-day client account management and operational tasks.

You will also work with internal teams on deliverables, campaigns, ideas, and solutions for clients. Ensuring deadlines, timelines, and deliverables are met in a timely fashion is crucial to your success in this role.

  • Assist the team lead with day-to-day client account management and operational tasks.
  • Work with internal teams on deliverables, campaigns, ideas, and solutions for clients.
  • Ensure deadlines, timelines, and deliverables are met in a timely fashion.
  • End-to-end project management, encompassing primarily creative-related client projects.
  • Assist with account growth and development of new business.
  • Ensure smoothness of workflow between internal teams working on deliverables.
  • Proofread and quality control of all outgoing deliverables daily.
  • Client negotiations, ideations, and problem-solving.
  • Research and reporting.


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