Client Success Specialist
2 weeks ago
The ideal candidate will have excellent client management skills, a strong understanding of FMCG products, and a proven ability to drive revenue growth.
Key Responsibilities:- Client Relationship Management:
- Build and maintain strong, long-lasting client relationships.
- Act as the main point of contact for assigned clients, addressing their needs and resolving any issues.
- Sales and Revenue Growth:
- Identify and pursue opportunities for upselling and cross-selling additional products and services.
- Develop and execute strategies to achieve sales targets and enhance client satisfaction.
- Client Retention:
- Implement strategies to retain and grow existing client accounts.
- Set appointments and conduct regular face-to-face meetings with clients to ensure ongoing satisfaction and address their needs.
- Monitor client accounts, track performance, and provide regular updates to clients.
- Market and Product Knowledge:
- Stay informed about industry trends, market conditions, and competitor activities.
- Use product knowledge to provide clients with relevant and valuable information.
- Reporting and Analysis:
- Prepare reports on account performance, sales activities, and market trends.
- Analyze client data to identify opportunities for growth and improvement.
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Client Success Advocate
2 days ago
Petaling Jaya, Selangor, Malaysia clickTRUE (M) Sdn Bhd Full timeAre you a driven sales professional looking for a new challenge? We're seeking a highly motivated Marketing Growth Specialist to join our team at clickTRUE. In this role, you'll work closely with clients to understand their business needs and develop strategies to meet those needs.ResponsibilitiesThe successful candidate will be responsible for:Understanding...
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Client Success Specialist
6 days ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeAbout UsAgensi Pekerjaan JobScoper Sdn. Bhd. is a reputable company that provides a wide range of services, including recruitment, HR consulting, and talent management. We are committed to delivering exceptional results and building long-lasting relationships with our clients and partners.Job DescriptionWe are seeking an experienced Inbound Sales...
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Customer Success Specialist
3 weeks ago
Petaling Jaya, Selangor, Malaysia engagelife Full timeJoin to apply for the Customer Success Specialist role at Engage Life.Base pay rangeResponsibilities:Manage day-to-day communication between the client and the team.Develop and execute corporate wellness campaigns and events that integrate seamlessly with the clients' broader corporate wellness strategy.Work with other internal departments in order to...
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Client Success Manager Lead
2 weeks ago
Subang Jaya, Selangor, Malaysia Ninja Van Full timeAbout the RoleWe are seeking a highly skilled and experienced Client Success Manager Lead to join our team at Ninja Van. As a key member of our sales team, you will play a crucial role in driving sales growth and achieving business objectives.Key Responsibilities:Oversee a team of Client Success Specialists assigned to specific accountsDevising success...
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Client Success Director
1 week ago
Subang Jaya, Selangor, Malaysia Ninja Van Full timeNinja Van is a tech-enabled logistics company transforming the delivery landscape in Southeast Asia.We're committed to delivering hassle-free services that delight both shippers and end customers.About the JobThis role involves overseeing a team of Client Success Specialists, driving sales growth and client satisfaction.Key ResponsibilitiesDefines success...
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Client Success Associate
2 weeks ago
Petaling Jaya, Selangor, Malaysia DNA Creative Communications Sdn Bhd Full timeKey ResponsibilitiesAs a Client Success Associate at DNA Creative Communications Sdn Bhd, you will be responsible for assisting the team lead with day-to-day client account management and operational tasks.You will also work with internal teams on deliverables, campaigns, ideas, and solutions for clients. Ensuring deadlines, timelines, and deliverables are...
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Customer Success Specialist
2 weeks ago
Petaling Jaya, Selangor, Malaysia Engage Life Full timeThis job is for a Customer Success Specialist managing client relationships, focusing on satisfaction, growth, and wellness campaigns. You might like this job because it involves collaborating internally and externally for revenue growth.We are looking for a Customer Success Specialist to manage client relationships, ensuring a seamless and value-driven...
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Client Success Specialist
1 week ago
Petaling Jaya, Selangor, Malaysia CapBay Group Full timeAbout UsCapBay Group operates a pioneering Supply Chain Finance and Peer-to-Peer (P2P) Financing platform. Our technology enables businesses of all sizes to access short-term financing through our proprietary credit-decisioning model. This model empowers banks and investors to participate in high-quality financing deals.We are dedicated to revolutionizing...
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Customer Success Specialist
3 weeks ago
Petaling Jaya, Selangor, Malaysia Engage Life Full timeThis job is for a Customer Success Specialist managing client relationships, focusing on satisfaction, growth, and wellness campaigns. You might like this job because it involves collaborating internally and externally for revenue growth.We are looking for a Customer Success Specialist to manage client relationships, ensuring a seamless and value-driven...
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Client Relationship Specialist
2 weeks ago
Petaling Jaya, Selangor, Malaysia Engage Life Full timeAbout the Role: As a Client Relationship Specialist, you will be responsible for managing client relationships, ensuring a seamless and value-driven experience. This role is similar to an Account Manager, focusing on customer retention, satisfaction, and growth.The ideal candidate will have strong problem-solving, communication, and relationship management...
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Customer Success Specialist, APAC
4 weeks ago
Petaling Jaya, Selangor, Malaysia The Channel Company Full timeThe Channel Company is the global leader in data-driven growth acceleration solutions and services for the IT channel. With 40+ years of channel expertise and a premier portfolio of editorial brands, marketing and event services, and strategic consulting, we help technology vendors, solution providers, and IT decision-makers worldwide unlock better business...
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Client Acquisition Specialist
1 week ago
Petaling Jaya, Selangor, Malaysia Freedom Wealth Management Full timeFreedom Wealth Management is a leading financial services provider dedicated to simplifying financial planning and empowering individuals and families. We are seeking a highly motivated Client Acquisition Specialist to join our team and contribute to our mission.Job DescriptionThe successful candidate will be responsible for:Identifying and pursuing new...
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Customer Success Specialist
4 weeks ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewA Customer Success Specialist (Up-Selling) focuses on fostering strong relationships with customers by understanding their needs and offering additional products or services to enhance their experience. This role combines excellent communication and sales skills to drive customer satisfaction, retention, and revenue growth while ensuring clients...
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Client Acquisition Specialist
1 week ago
Petaling Jaya, Selangor, Malaysia AEON Credit Service (M) Berhad Full timeClient Acquisition Specialist Job DescriptionWe are looking for a Client Acquisition Specialist to join our dynamic team. As a key player in our sales department, you will be responsible for acquiring new customers and increasing our market share.Responsibilities:To create opportunities and strategies to develop new sales and consistently increase individual...
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Sales and Success Expert
1 week ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob DescriptionThe Customer Success Specialist role focuses on building strong relationships with customers by understanding their needs and offering additional products or services to enhance their experience. This involves providing excellent communication and sales skills to drive customer satisfaction, retention, and revenue growth while ensuring clients...
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Client Acquisition Specialist
2 weeks ago
Petaling Jaya, Selangor, Malaysia BOA Group Malaysia Full timeClient Acquisition Specialist WantedWe are looking for a skilled Client Acquisition Specialist to join our sales team at BOA Group Malaysia. As a Client Acquisition Specialist, you will be responsible for identifying new business opportunities and acquiring new clients.Key ResponsibilitiesIdentifying new business opportunities through research and...
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Client Success and Growth Lead
2 weeks ago
Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full timeLead the WayWe are looking for a talented Client Success and Growth Lead to join our team. As a key member, you will be responsible for leading initiatives to drive business growth and revenue increase through effective relationship management with key merchants.You will work closely with cross-functional teams to develop and execute business plans, and...
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Client Onboarding Specialist
6 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeAbout the RoleWe are seeking an experienced Client Onboarding Specialist to join our team. In this role, you will play a critical part in shaping the customer experience, ensuring that new clients feel supported and empowered to succeed.The ideal candidate will possess a strong understanding of SaaS platforms, excellent communication skills, and a proven...
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Manager , Sales (Client Success Management)
4 weeks ago
Subang Jaya, Selangor, Malaysia Ninja Van Full timeManager, Sales (Client Success Management)Candidate should possess exceptional interpersonal abilities and be capable of fostering mutually beneficial environments for all individuals they collaborate with. They will oversee a team of Client Success Specialists assigned to specific accounts, devising success strategies and ensuring their...
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Customer Success Specialist
4 weeks ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeOverviewThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which...