Global Customer Experience Director

Job OverviewWe are seeking a Customer Experience Director to oversee operational quality assurance and customer experience initiatives across business units globally.The ideal candidate will ensure that quality standards are consistently met and enhanced while driving continuous improvement processes aligned with our overall vision.This role is responsible...

We are seeking a highly experienced Global Sales and Operations Director to join our team in Bac Ninh, Vietnam. As a key member of our sales leadership team, you will be responsible for developing and executing go-to-market strategies, managing existing/potential account relationships, and building customer intimacy. You will also be responsible for driving...

Job SummaryNirvana Asia is looking for a skilled Customer Experience Director to lead and manage customer care operations, focusing on delivering exceptional customer experiences. The successful candidate will collaborate with cross-functional teams to develop and implement customer care strategies that meet organizational objectives.Key...

ZALORA Group seeks a seasoned leader to spearhead the Product Support function within its Technology team. As Customer Experience Director, you will be responsible for overseeing and managing the day-to-day operations of the support team, ensuring timely and efficient resolution of requests and inquiries.The ideal candidate will possess strong leadership...

We are seeking a highly skilled and experienced Customer Care Team Manager to join our team at Sutherland Global. As a key member of our leadership team, you will be responsible for leading and supervising a team of at least 10 associates to achieve organizational goals.The ideal candidate will have a proven track record in customer service roles, with...

We are seeking a seasoned Service Delivery Director to join our team at Sutherland Global. As a key member of our leadership team, you will be responsible for leading and supervising a team of at least 10 associates to achieve organizational goals.The ideal candidate will have a proven track record in customer service roles, with experience managing a...

Job SummaryAsia Global Advisory is seeking a highly skilled Customer Service Officer to join our team. As a Customer Service Officer, you will be responsible for providing exceptional customer service and support to patients, payers, and corporate partners.The ideal candidate will have excellent communication and problem-solving skills, as well as the...

Key ResponsibilitiesThe ideal candidate for the Global Tax Director position will have extensive background in tax operations, preferably with a combination of in-house experience with a multinational enterprise and relevant Big 4 experience.You will need to possess in-depth knowledge of corporate income taxes, tax accounting, indirect taxes, and transfer...

About Our TeamKamlax Global Technologies is a leading provider of technology solutions to corporate customers.We are seeking a Global Customer Support Executive to join our team, responsible for delivering exceptional customer service and support to our clients.Key responsibilities include:Answering customer inquiries and resolving issues in a professional...

About This RoleThis is an exciting opportunity to join our team as a Global Customer Experience Expert. As a key member of our customer support team, you will play a critical role in delivering exceptional experiences to our customers worldwide.You will work closely with internal and external stakeholders to resolve customer inquiries and issues in a timely...

We are looking for a Senior Manager, Customer Service, to join our global team at OKX.About the Job:You will be responsible for driving customer service day-to-day operations, service delivery metrics, and process improvements.Your expertise will be essential in developing strategic CS workflows, business standards, management systems, and incentive policies...

A challenging opportunity has arisen for a skilled Regional Customer Care Operations Manager to join American President Lines. As a key member of our team, you will be responsible for driving performance and achieving operational KPIs.About the RoleThe successful candidate will have 8-10 years of managerial experience, ideally in logistics/maritime domain. A...

At Trip.com Group, we are committed to delivering exceptional travel experiences for our customers. As a Global Business Development Director, you will play a key role in shaping our partnerships strategy and driving growth across the globe.Key Responsibilities:Develop and execute strategic partnerships with attractions and experience providers to enhance...

Company OverviewCMA CGM, a global leader in shipping and logistics, serves more than 420 ports across five continents. Our subsidiary CEVA Logistics is a world leader in logistics, and our air freight division CMA CGM AIR CARGO continuously innovates to offer customers a comprehensive range of new shipping, land, air, and logistics solutions.

About BDP International:As a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions, we serve over 5,000 customers worldwide.We have a diverse team that celebrates our unique culture and close-knit community atmosphere, built on a set of core values that guide our actions.We offer exciting career...

Regional Operations Director Opportunity at WSPTake your career to the next level with WSP's Regional Operations Director opportunity!We are seeking a highly motivated and experienced leader to join our senior leadership team and drive operational excellence in the Asia Pacific region.As Regional Operations Director, you will lead a high-performing team,...

About the RoleWe are seeking a highly experienced Global Infrastructure Director to lead our team in designing and implementing cutting-edge infrastructure solutions. As a key member of our Global IT department, you will play a crucial role in ensuring the availability and scalability of our global infrastructure.In this position, you will be responsible for...

We are seeking a highly skilled and experienced professional to lead our Global Business Services customer experience efforts.The ideal candidate will have a strong background in customer service and project management, with experience in implementing improvement initiatives to enhance customer satisfaction and KPIs. This role involves working closely with...

About the RoleAt Alchemy Global Solutions, we are seeking a highly skilled Marketing Director to lead our marketing efforts and drive business growth. The ideal candidate will have a strong background in digital marketing and a proven track record of success in a leadership role.The successful applicant will be responsible for developing and executing...

NES Global Talent invites applications for a seasoned Commercial Director to lead our Asia operations. As Commercial Director, Regional Asia, you will spearhead commercial strategies, driving business growth and revenue expansion across the region.Company OverviewWe are a global leader in professional services consulting, committed to our local communities...