Customer Engagement Specialist

4 days ago


Klang, Selangor, Malaysia Healthcare Businesswomen's Association Full time

Role Overview

The Customer Engagement Specialist will be responsible for driving sales growth and improving the patient journey for our organization. This individual will be the face of our customer experience approach, building deep relationships with customers and patients to drive sales growth in a compliant and ethical manner.

Main Responsibilities:

  • Develop and execute territory, account, and customer interaction plans to drive competitive sales growth.
  • Foster effective working relationships with opinion leaders and top medical influencers.
  • Engage in value-based conversations to understand customer needs and preferences.
  • Collaborate with internal stakeholders to develop product-and indication-related content.
  • Monitor and analyze sales performance to inform future business strategies.

Requirements:

Work Experience:

  • A minimum of [insert years] years of sales experience in Healthcare or related industries.

Skills:

  • Account Management.
  • Commercial Excellence.
  • Communication Skills.
  • Compliance.
  • Conflict Management.


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