Financial Operations Lead

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Citibank (Switzerland) AG Full time

We are committed to providing our employees with the resources they need to succeed and grow their careers. As a KYC Operations Manager, you will have the opportunity to work with a talented team of professionals and contribute to the success of our organization.

This role offers a challenging and rewarding career path, with opportunities for professional growth and development. You will be working closely with Compliance department and senior management within business units supported, and will have the opportunity to develop your skills and expertise in a fast-paced and dynamic environment.

In this role, you will be responsible for:

  • Managing and leading KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment.
  • Performing program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally.
  • Providing people management and development responsibilities and ensuring team service level standards are met.
  • Liaising with Compliance department and senior management within business units supported.
  • Overseeing new client onboarding and implementing process enhancements to improve client onboarding experience.

You will also have the opportunity to contribute to the development of new processes and procedures, and to identify areas for improvement and implement changes to enhance the efficiency and effectiveness of our operations.



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