Mortgage Banking Specialist
2 weeks ago
Building a Brighter Future
We are seeking an ambitious individual to join our Wealth and Personal Banking team as a Mortgage Advisor, working together with colleagues to define, manage and achieve divisional business targets.
About the Role:
- To handle all referred mortgage applications by LG Type 2.
- To perform verification of customer information included personal details, income declaration and payment capacity prior submission via recorded telephone.
- To appeal and follow up on customer mortgage application status. Provide sound justification and write up for customer application.
- To ensure all customer documents are in order prior submission and follow up with customer on additional required information during sales process.
- To ensure all mortgage applications are accurate and in accordance with the HSBC Bank policy standards and regulatory requirements.
- Meeting customer expectations in terms of efficiency, accuracy, timeliness and professionalism of response either face to face or via telephone.
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Residential Mortgage Expert
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