Success Driven Representative
5 days ago
About Us
We are a leading global company dedicated to delivering exceptional customer experiences. Our mission is to empower clients to succeed by providing top-notch service solutions.
Job Description
This Customer Success Specialist role focuses on supporting customers throughout their online shopping journey. Key responsibilities include:
- Providing timely assistance via phone and email.
- Managing customer expectations and resolving queries efficiently.
- Collaborating with colleagues to drive continuous improvement in customer support.
Qualifications
- Diploma or degree in any discipline.
- Excellent English language skills for clear communication.
- At least 6 months of customer support experience.
Tech Requirements
- Strong typing skills with high accuracy.
- Proficiency in Microsoft Office applications.
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