Team Lead
1 week ago
**Job Title**: Team Lead - Luxury Retail
**Location**: KLCC
**Job Summary**:
We are looking for a **Team Lead** to oversee daily store operations, drive sales performance, and ensure an exceptional luxury shopping experience. This role requires strong leadership, excellent clienteling skills, and a passion for high-end fashion. If you have experience in **luxury retail and team management**, this is the perfect opportunity to elevate your career.
**Key Responsibilities**:
- Lead and motivate the sales team to achieve and exceed store targets.
- Deliver an exceptional client experience by fostering a culture of excellence in customer service.
- Support and train team members in product knowledge, sales techniques, and brand standards.
- Manage store operations, including stock control, visual merchandising, and adherence to company policies.
- Develop strong client relationships and implement effective clienteling strategies.
- Monitor individual and team performance, providing coaching and feedback for continuous improvement.
- Collaborate with management to implement business strategies and drive sales growth.
- Ensure smooth daily operations and resolve customer concerns with professionalism.
**Requirements**:
- Proven experience as a **Team Lead, Supervisor, or Senior Sales Associate in luxury retail**.
- Strong leadership and people management skills.
- Excellent clienteling abilities with a passion for luxury fashion.
- Sales-driven mindset with a track record of achieving targets.
- Strong communication and interpersonal skills.
- Fluent in English; additional language skills are a plus.
- Ability to work retail hours, including weekends and holidays.
**What We Offer**:
- Competitive salary with performance-based incentives.
- Career growth opportunities within the luxury retail industry.
- A dynamic and prestigious work environment.
**Job Types**: Full-time, Permanent
Pay: RM4,000.00 - RM6,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Commission pay
- Performance bonus
Work Location: In person
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