Team Lead

1 day ago

Mid Valley Kuala Lumpur, Malaysia Experian Marketing Services (Malaysia) Sdn Bhd Full time 80,000 - 120,000 per year
Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

Role Overview

The Sales Team Lead drives sales growth, manages client relationships, and leads a team of account managers within the Northern Region. We are looking for strong leadership, business development, and customer management skills to expand Experian's footprint among SMEs, corporates, and channel partners.

What You'll Do:

Sales Leadership & Growth

  • Increase sales performance for the Northern region to achieve monthly, quarterly, and annual revenue targets.
  • Develop regional sales strategies aligned with Experian Malaysia's goals.
  • Identify new business opportunities, markets, and partnerships within the Small Medium Enterprise (SME) and corporate sectors.

Team Management

  • Lead, coach, and motivate a team of account managers to achieve personal and team KPIs.
  • Monitor and review sales activities, providing guidance, training, and support for skill development.
  • Foster a performance-driven, collaborative, and customer-centric culture.

Client & Partner Engagement

  • Build strong relationships with main clients, prospects, and channel partners in the region.
  • Represent Experian at business networking sessions, industry events, and client meetings.
  • Ensure customer satisfaction and resolve issues promptly to enhance client retention

**Proficiency in Chinese is required for this role, as the nature of the work and the majority of clients involve communication primarily in Chinese

More About You:

  • Minimum 4 years' experience in sales/business development preferably exposed to SME industry current/prior
  • Proven track record of achieving sales targets in financial services, credit bureau, fintech OR equivalent
  • Strong leadership, communication, and people management skills.
  • Good knowledge of SME and corporate business landscape in the Northern region.
  • Ability to travel across Northern states when required (Not a must)

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