Helpdesk Analyst

**Job Purpose**: In this role, you will provide first line helpdesk support to and provide the first point of contact for a variety of facilities management requirements and administration. With strong administrative skills and customer focus, you will provide a friendly and proactive service to customers and conduct an efficient handling of incoming queries...

OPEN TO LOCAL MALAYSIAN ONLY - zJapanese & English speaker **Job Summary**: - The Helpdesk Analyst L1 is responsible for providing first-level technical support for Zoom and Box products. - This role involves responding to customer inquiries, troubleshooting basic technical issues, and escalating more complex problems to higher-level...

Duties & Responsibilities: Identify severity of case by asking the right questions, analyzing and allocating the case appropriately based on its severity. Provide resolutions by identifying systematic problems, researching answers; guiding test center administrators through the corrective steps. Document details of cases and prioritize according to urgency...

COMPANY DESCRIPTION Bureau Veritas is a recognized world leader in testing, inspection and certification services (TIC). DESIGNATION : Siebel Helpdesk Analyst - Junior Consultant RESPONSIBILITIES - Siebel Functional Support: - Investigation of production issues (queries, data analysis, error reproducing) and: - assistance to global key users and...

Req ID:346306NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Analyst - Japanese Speaking to join our team in Kuala Lumpur, Selangor (MY-10), Malaysia...

System Engineer/ Helpdesk / Desktop Analyst (Spoken Chinese)Category: Integration - ITWork experience requirement: 3+ YearsEducational Requirement: DiplomaJob DescriptionAs an System Engineer, you will work cross-functionally to support our international business and users across different locations across Europe; support basic office IT infrastructure,...

**Job Title : Technical Helpdesk Level 1 (English Speaker)** **Location : Kuala Lumpur, Malaysia - Fully Work From Home** **Salary Package : RM 3,000 - RM 3,500 Basic + RM 400 Shift Allowance + RM 150 Work from Home Allowance** **Working Days: 5 Days and 2 Days Off Rotational** **Working Hours: (5pm - 3am Midnight) 1 Hour Break (Only Night...

Job Title: IT Service Desk Analyst **Job Type**: 12 Months, Extendable Job Location: Kuala Lumpur **Job Description**: Responsible for the execution and delivery of IT Helpdesk services, project delivery and end user service excellence. Ensure reported cases are properly closed and meet the SLA between IT and business. Attend tickets on ID/Access...

**Role Description** This is a full-time on-site role for a **Global Test Centre Support Analyst** located in WP. Kuala Lumpur. As a Global Test Centre Support Analyst, you will be responsible for providing technical support, troubleshooting, and customer support to our clients. This role involves collaborating with various teams to ensure smooth testing...

**Job Title: IT Service Desk Analyst** **Experience**: 1-3 Years **Title: Service Desk Analyst** **Job Purpose**: **Primary skills**: - To provide 1st level support and troubleshooting. - To log problems onto HPSM. - To ensure continuous improvement to the job function - To submit daily, weekly and monthly helpdesk report to team leader - To work within...