Operation Manager

4 days ago


Subang Jaya, Malaysia HS FOODOZER SDN. BHD. Full time

**Key Responsibilities**:

- Lead the service crew to achieve the company’s monthly sales targets.
- Recruit and manage service crew members to ensure proper staffing at outlets.
- Oversee daily branch operations and ensure smooth day-to-day activities.
- Monitor and review staff performance regularly.
- Manage the supply chain, including purchasing, inventory, and logistics.
- Train service crew to handle daily tasks and outlet operations independently.
- Track labour and inventory costs, prepare reports, and stay within budget while maintaining quality.
- Inspect outlets, facilities, and equipment to ensure they meet company standards.
- Handle outlet issues and resolve customer complaints effectively.
- Guide and, when needed, take disciplinary action with service crew members.
- Plan, order, and manage food and beverage supplies for the kitchen and stock needs.

**Requirements**:

- Certificate, Diploma, or Degree in F&B Services Management or a related field.
- Minimum 6 years of work experience, preferably in the F&B or service industry.
- Strong communication, interpersonal, and leadership skills with a customer-first mindset.
- Good problem-solving and critical thinking abilities.
- Basic computer skills.
- Strong math and calculation skills.
- Confident, proactive, and able to work under pressure to meet deadlines.
- Willing to travel for work and highly committed to responsibilities.
- Honest, reliable, and equipped with strong managerial skills.

**Location**:
Our office is located at UOA Business Park, Subang Jaya.
Beside LRT/KTM Subang Jaya (3 mins walk)

**Job Types**: Full-time, Permanent

Pay: From RM4,000.00 per month

**Benefits**:

- Company car
- Professional development

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Food & Beverage: 6 years (preferred)

Willingness to travel:

- 100% (preferred)

Work Location: In person


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