Customer Service QA

**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...

JOB REQUIREMENT - Working experience and knowledge as a customer service. - STPM / Diploma and above. - Retiree are welcomed - Talk active - Can Start Immediately JOB RESPONSIBILITIES - Maintain excellent relationships with customers - Promote our mobile apps - Develops service procedures, policies and standards - Set a clear mission and deplay strategies...

Department Operations - LevelExperienced (Individual Contributor) - LocationMalaysia - Kuala Lumpur The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

**Company Overview**: A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease. Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective. That is why we...

Job Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...

Job Responsibilities:Lead and manage a team of QAs within the assigned project domain (Audio / Video / LLM), ensuring quality objectives and SLAs are consistently met.Develop and standardize QA rubrics, error typologies, and review guidelines based on project-specific annotation requirements.Conduct calibration sessions regularly with QAs, Trainers, and PMs...

Key ResponsibilitiesEnsuring quality objectives and SLAs are consistently met.Develop QA rubrics, error typologies, and review guidelines based on project-specific annotation requirements.Maintain consistent quality interpretations across teams.Analyze QA reports and annotation error trends to identify systemic issues and recommend corrective actions.Perform...

Job description Company Overview: A leading one-stop, global Human Resource service provider, BIPO helps companies scale-up their HR operations with ease. Our award-winning cloud and mobile-based Human Resource Management System (HRMS) platform simplifies complicated HR processes. We understand companies need to stay agile, efficient, and cost-effective....

**Position Summary** **Responsibilities**: - Develop and execute test cases, scripts, plans and procedures (manual and automated). - Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices. - Diagnose defects and track them from discovery to resolution. - Act as key point of contact for all QA aspects of...