Assistant , Customer Administration/operation
7 days ago
1. Meter reading calling 2. Document Preparation, Batching, Scanning, Indexing and Validation - Ensure documents are batched and identified by date and time for audit trail purposes - Ensure documents are prepared and sorted according to requirement - Preparation for scanning, ie, straightening corners, orientation, removal of staples etc. - Poor quality print check and rectification 3. Quality Check - Document scanned and indexed must perform 100% QC check ie image Quality criteria include completeness (the entire hardcopy document is captured by verifying against the edges) and clarify (lines, text, symbols, etc. are as legible as the original source document, the image is not too light or too dark and the image is properly rotated) - Independent process steps are also put in place to check on the image quality (before indexing) and indexing accuracy (after indexing) - Ensure QC process at various stages are being adhered to - Zero defect or error-free output 4. Reassembly of Documents - Documents that have been scanned will be rubber stamped on the designated file to mark and indicate completion of scan cycle - Reorder into original position according to requirement 5. Record keeping - Provide volume of documents processed (Scan Log) at all stage ie Number of Documents Received, Number of Document Scanned, Number of Pages Scanned and the Number of Rescan by Document-Type for billing purposes or audit for reporting - Provide productivity info - Day-to-day administrative tasks Requirement - Minimum SPM - Able to speak English - Own Transport - Monday to Friday work
Want to join a market leader in Business Equipment and Document Management Systems? FUJIFILM Business Innovation is a leading company in the Document Services & Communications field, offering solutions and services to help customers resolve their business challenges. Underlying our solutions and services are our world-class office multifunction devices (MFD's), printers and production printers that we develop and manufacture for worldwide distribution. Extensive Product Range With the industry's broadest selection of hardware, software and services, FUJIFLM Business Innovation has led the way in enabling the sharing of ideas, knowledge and documents through easy conversion of these to an electronic format. Customer Focus & Service Capability FUJIFILM Business Innovation does not only sell products but also strives to help its customers to better utilize their knowledge of these products. As such, we take time to understand our customers' work environment - people, processes and workflow - and then create solutions that uniquely fit their businesses, with the objective of optimizing knowledge sharing. Customer Satisfaction is pivotal to the Company's business through the introduction of superior products and services that guarantee full satisfaction. Fuji Xerox delivers the efficiency that customers have come to recognize and expect.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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