Import and Transport Freight Forwarder Customer

1 week ago


Klang, Malaysia Greenworld Express Logistics Sdn Bhd Full time

Schedule inbound shipments

Submit Import Manifest

Assist with the communications with carriers when issues arise

Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements

Prepare and review invoices, NOA, LOI for accuracy

Prepares invoice, bill of ladings, AES and other freight related documentation for commercial freight invoices and for ocean & air cargo

Ensure all supporting documents are accurate, available and applicable to the customer order/shipment.

Organize pick-up schedules as applicable for cargo

Prepare ROT and transport delivery

Scan and upload invoices, shipping documentation, as part of company guidelines

Compile and submit accurate, regular and timely reports as requested

Keep communication flowing with customers on a daily basis to ensure the highest customer servicer

Report and document any irregularities to Supervisor immediately

Comply with company’s standard operating procedure (SOP) and quality policy

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Care Specialist: 2 years (required)

**Language**:

- Bahasa (required)
- English (required)



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