Assistant Operations Manager
1 week ago
Title: Assistant Operations Manager
Industry: F&B Industry
Location: Kuala Lumpur
**Responsibilities**:
- **Sales and Business Development**:
- Develop sales strategies to meet the desired revenue for the business & managing operating costs.
- Develop branding strategies for business opportunities.
- Develop & execute outlet expansion plan and participate in ROI exercise.
- **Research and Development**:
- Work closely with the F&B team to develop new menu timely.
- **Quality**:
- Ensure consistency in product quality & service delivery.
- **Compliance**:
- Develop & review Standard Operating Procedures (SOP).
- Ensure SOP is observed & carry out consistently for all branches.
- **Continuous Improvement**:
- Identify ways to increase work efficiency & productivity.
- **Manpower management**:
- Manpower planning to ensure efficient manpower utilization with consideration on peak period demands and succession planning.
- **Team management**:
- Lead, courage and motivate team to drive sales and heighten customer service delivery.
**Qualifications & Experiences Needed**
- At least a Diploma/Professional Degree/Bachelor’s Degree in Business studies, administration, management, food & beverage services management or equivalent.
- Proven track of experience working in Food/ Beverage/ Restaurant service or equivalent.
- Have knowledge in food control & product quality skills.
- Independent and resourceful
- Good communication skills and people management skills.
- Self-motivated and passionate for F&B industry.
- Willing to travel within Klang Valley.
Pay: RM5,500.00 - RM7,000.00 per month
Schedule:
- Monday to Friday
- Rotational shift
Ability to commute/relocate:
- Cheras: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- F&B industry: 3 years (preferred)
- Restaurant management: 3 years (preferred)
- Manpower management: 3 years (preferred)
**Language**:
- Mandarin (preferred)
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