Relationship Executive

1 day ago

Petaling Jaya, Malaysia Brickfields Asia College Sdn Bhd Full time

**1. Student Counselling & Programme Advisory**
- Provide professional counselling to prospective students and parents on available diploma, degree, and certificate programmes.
- Explain entry requirements, programme structures, fees, scholarships, and career pathways.
- Guide students in selecting suitable programmes based on their academic results and interests.

**2. Recruitment & Enrolment Activities**
- Follow up promptly on leads to ensure smooth conversion into enrolments.
- Work closely with the Admissions and Registrar’s Office to ensure accurate processing.

**3. Sales & Target Achievement**
- Work towards monthly and annual recruitment targets set by the college.
- Monitor conversion rates and provide updates to the team and management.
- Maintain a strong pipeline of prospective students.

**4. Marketing, Outreach & Events**
- Participate in education fairs, roadshows, school visits, open days, and online webinars.
- Build relationships with secondary schools, counsellors, agencies, and community partners.
- Support marketing campaigns and contribute ideas to boost student recruitment.

**5. Customer Service & Relationship Management**
- Provide excellent service throughout the enquiry-to-enrolment cycle.
- Manage parent expectations and address enquiries professionally.
- Ensure students experience a smooth transition during registration and orientation.

**6. Reporting & Administration**
- Maintain accurate records in the CRM/enquiry management system.
- Prepare weekly and monthly reports on leads, conversions, and recruitment activities.
- Keep updated on programme changes, new offerings, and industry trends.

**Job Requirements**:

- Good command of English; proficiency in Bahasa Malaysia.
- Preferably Degree holder.
- At least 1 years of working experience.
- Fresh graduates with strong communication skills and confidence are encouraged to apply.
- Ability to work independently and as part of a team
- Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Willingness to work on weekends for events, roadshows, or recruitment fairs.
- Ability to deliver product/service presentations to individuals or groups.

**Job Type**: Contract

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Dental insurance
- Gym membership
- Health insurance
- Opportunities for promotion
- Professional development

Work Location: In person

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