Relationship Executive

2 days ago

Petaling Jaya, Selangor, Malaysia Brickfields Asia College Sdn Bhd Full time 48,000 - 96,000 per year

1. Student Counselling & Programme Advisory

  • Provide professional counselling to prospective students and parents on available diploma, degree, and certificate programmes.
  • Explain entry requirements, programme structures, fees, scholarships, and career pathways.
  • Guide students in selecting suitable programmes based on their academic results and interests.

2. Recruitment & Enrolment Activities

  • Handle enquiries from walk-ins, calls, emails, WhatsApp, and social media.
  • Assist students with application, documentation, and admissions procedures.
  • Follow up promptly on leads to ensure smooth conversion into enrolments.
  • Work closely with the Admissions and Registrar's Office to ensure accurate processing.

3. Sales & Target Achievement

  • Work towards monthly and annual recruitment targets set by the college.
  • Monitor conversion rates and provide updates to the team and management.
  • Maintain a strong pipeline of prospective students.

4. Marketing, Outreach & Events

  • Participate in education fairs, roadshows, school visits, open days, and online webinars.
  • Build relationships with secondary schools, counsellors, agencies, and community partners.
  • Support marketing campaigns and contribute ideas to boost student recruitment.

5. Customer Service & Relationship Management

  • Provide excellent service throughout the enquiry-to-enrolment cycle.
  • Manage parent expectations and address enquiries professionally.
  • Ensure students experience a smooth transition during registration and orientation.

6. Reporting & Administration

  • Maintain accurate records in the CRM/enquiry management system.
  • Prepare weekly and monthly reports on leads, conversions, and recruitment activities.
  • Keep updated on programme changes, new offerings, and industry trends.

Job Requirements:

  • Good command of English; proficiency in Bahasa Malaysia .
  • Preferably Degree holder.
  • At least 1 years of working experience.
  • Fresh graduates with strong communication skills and confidence are encouraged to apply.
  • Ability to work independently and as part of a team
  • Basic proficiency in Microsoft Office (Word, Excel, PowerPoint).
  • Willingness to work on weekends for events, roadshows, or recruitment fairs.
  • Ability to deliver product/service presentations to individuals or groups.

Job Type: Contract

Pay: RM3, RM4,000.00 per month

Benefits:

  • Dental insurance
  • Gym membership
  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person

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