Sales Consultant

1 week ago

Kuala Lumpur, Malaysia Hyundai Sime Darby Motors Sdn Bhd Full time

**JOB RESPONSIBILITIES**:
**Sales Funnel Management**
- Generate and capture as many leads as possible in the funnel (volume).
- Convert leads along the funnel to achieve sales targets (efficiency).
- Capture accurate customer information (transparency).
- Maintain all records systematically for effective use of the Sales Funnel system and report daily to sales supervisor/Branch Manager or any other person to whom you are assigned.
- Retain and update customer information to ensure customer loyalty and support all CRM initiatives.
- Ask for referrals for other prospects.
- Log all prospective buyers including current customers, telephone directories, trade registers, business contacts, personal acquaintances, prospect locator etc and other methods recommended by the Sales Supervisor and Branch Manager.
- Ensure records and systems are maintained and updated as required.
- Ensure follow-up on any aspect of selling, e.g. post-events, showroom visits, test drives, offers, delivery (3 months, 6 months, etc) and customer satisfaction surveys.

**Sales Process**
- Adherence to the 6-step Sales Process (attached).
- Ensuring vehicle is properly prepared for delivery.
- Following up on delivery to ensure customers satisfaction.
- Exercise proper collections on payment and ensure its compliance.
- Adhere to all relevant government legislations and regulations governing the motor trade.
- Attend sales training when nominated by Company.

**Sales Planning**
- Understand how to penetrate competitor’s market.
- Collaborate with Sales Supervisor or Branch Manager on pricing and discounts in order to maximize returns on sales.
- Familiarize with every aspect of our range of vehicles / product in order to answer relative questions correctly and keep up-to-date.
- Fully conversant with Company sales policies and with Company sales and servicing policies.
- Carry out existing laid down company policies.
- Display highest integrity, to exercise initiative, judgment and tact and to conduct you at all times to the complete satisfaction of the Company.
- Engage in company business only. Not allowed to trade on personal interest.
- Quickly and efficiently attend to customers and address complaints that may arise from time to time.
- Perform showroom duty on a specified day according to the roster. To ensure the tidiness and cleanliness of the showroom and the vehicles of the day or otherwise inform of your duty.

**JOB REQUIREMENTS**:

- Diploma in Sales and Marketing, Business Studies, Administration, Economics or related field.
- Professional Experience.
- Proven excellent sales track record in the motor industry, especially with experience in the sale of automobiles.
- Extensive client network.
- Results - driven, aggressive and a go-getter.
- Proactive & Results / Target Driven.
- Enjoy meeting people & Inquisitive mind to uncover customer’s needs.
- Strong knowledge of Vehicle product.

**Salary**: RM1,500.00 - RM1,800.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Commission pay
- Overtime pay

Application Question(s):

- Are you currently working? If yes, how many notice period on your current job?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)
- English (preferred)

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