Customer Service Agent

7 days ago


Subang Jaya, Malaysia Hays Full time

A brand new opportunity for a Customer Service Agent is available at a major MNC investment bank / financial services banking group and everyone is welcome to apply

Your new company provides financial services all over the globe and to service their international customers several permanent Customer Service Agents are needed to join their dynamic team in Kuala Lumpur

In your new role you will be
- Handling inbound customer calls/enquiries and offering solutions.
- Maintaining appropriate operational risk and compliance
- No sales would be involved in this position

What you'll need to succeed
- Must be confident in having conversations in English or Mandarin
- Comfortable talking to international customers

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

**Job Types**: Full-time, Permanent

**Salary**: RM2,800.00 - RM3,800.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Evening shift
- Rotational shift

Supplemental Pay:

- Attendance bonus
- Overtime pay
- Performance bonus

**Language**:

- English (required)



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