Call Centre Agent

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

IMMEDIATE HIRING FOR CALL CENTRE - OUTBOUND PROJECT – ROLE BASED IN KL BRANCH (MASJID JAMEK/ RAJA CHULAN)Launch your career with a dynamic Call Centre teamWe have a limited number of openings under BANK EMPLOYMENT Apply NowYou are also welcome to inform your friends about this opening and walk in for interview in a group.You will be in charge to:Execute...

As a Call Centre Agent, you will be the primary point of contact for the customers, ensuring they receive exceptional service and support. Your role will involve responding to customer inquiries across multiple channels, resolving issues and providing accurate information, all while maintaining a positive and professional demeanour.B.    Key...

**Call Centre Agents** - **Responsibilities**_ - Stay updated on our banking products and services to effectively recommend solutions that align with customers' financial goals. - Resolve customer concerns promptly and efficiently, ensuring satisfaction and fostering loyalty. - Maintain accurate records of customer interactions and transactions while...

HIRING: Mandarin-Speaking Call Centre Agents (Kuala Lumpur) We are looking for enthusiastic Mandarin-speaking individuals to join our call centre team in Kuala Lumpur! No experience required-just a positive attitude and good communication skills. **Requirements**: - Able to speak and understand Mandarin - Basic English communication - Willing to work in...

About your role: We are looking for a Customer Service/Call Centre Agent who will liaison between our company and its current and potential customers. The person will be responsible for providing product information to prospective customer and also help in solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every...

**Responsibilities**: - Responsibilities - Coordinate with technician on the testing of alarm & CCTV system. - Supervise and monitor a team of call centre agent. - Act as the point of contact between the executives and internal/external clients- Handle requests and queries appropriately - Take dictation and accurately enter data - Develop and carry out an...

About your role: We are looking for a Customer Service/Call Centre Agent who will liaison between our company and its current and potential customers. The person will be responsible for providing product information to prospective customer and also help in solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every...

**About your role** We are looking for a Call Centre Agent who will liaison between our company and its current and potential customers. The person will be responsible for providing product information to prospective customer and also help in solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and...

Duties & Responsibilities: Design, develop & deliver training programs for new & existing training trainees in call centre environment Develop instructional materials, including e-learning modules, job aids and cheat sheets Deliver training programs using a variety of methods, such as classroom instruction, webinars and on-the-job coaching Evaluate the...