Mandarin-speaking Call Centre Agents

**JOB DESCRIPTION**: - Make outbound calls to patients to book/reschedule appointments. - Obtain patient's details and ensure all information is accurately and promptly keyed into the systems for all transactions. - Provide excellent and high-quality service in a timely and professional manner. - Ensure KPIs targets (e.g. customer satisfaction index, first...

GUEST SERVICES CENTER AGENT - RESERVATIONSMandarin Oriental, Kuala Lumpur is looking for a Guest Services Center Agent – Reservations to join our Reservation team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a...

IMMEDIATE HIRING FOR CALL CENTRE - OUTBOUND PROJECT – ROLE BASED IN KL BRANCH (MASJID JAMEK/ RAJA CHULAN)Launch your career with a dynamic Call Centre teamWe have a limited number of openings under BANK EMPLOYMENT Apply NowYou are also welcome to inform your friends about this opening and walk in for interview in a group.You will be in charge to:Execute...

**A. Position Overview** As the Call Centre Trainer, you will play a pivotal role in enhancing the skills and knowledge of call centre agents. Your responsibilities will include conducting product knowledge training, refresher courses, and on-the-job assessments. You will collaborate closely with clients and project teams to update and develop training...

Handle customers/ agents enquiries and request via phone calls/ live chat and email regarding policy matters in a professional, clear, accurate and timely mannerAssess and manage appeals, feedbacks and minor complaints from customer/ agentsUpdate complete and accurate information on customer interaction in the Customer Relationship Management (CRM)...

As a Call Centre Agent, you will be the primary point of contact for the customers, ensuring they receive exceptional service and support. Your role will involve responding to customer inquiries across multiple channels, resolving issues and providing accurate information, all while maintaining a positive and professional demeanour.B.    Key...

MATERIALS AGENTMandarin Oriental, Kuala Lumpur is looking for a Materials Agent to join our Materials Management team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is...

MATERIALS AGENTMandarin Oriental, Kuala Lumpur is looking for a Materials Agent to join our Purchasing team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the...

About your role: We are looking for a Customer Service/Call Centre Agent who will liaison between our company and its current and potential customers. The person will be responsible for providing product information to prospective customer and also help in solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every...

Location: Jalan Raja Laut & Jalan Ampang, Kuala LumpurWorking Hours: 8:00 AM - 11:00 PM (Rotational Shift)Work Schedule: 5 days' work per weekTerms: Contract renewable or Permanent (based on performance) Key ResponsibilitiesDeliver exceptional customer service and handle inbound calls.Resolve customer issues efficiently to ensure satisfaction and...