Passenger Service Handler Airport Ipoh

4 days ago


Ipoh, Malaysia DELTA VACATION SDN BHD Full time

Passenger Service Handler
- Dealing with passenger enquiries about flight departures and arrivals
- Checking passengers in giving seat numbers
- Providing boarding passes and luggage labels
- Telling passengers about luggage restrictions
- Weighing baggage and collecting any excess weight charges
- Taking care of people with special needs, and unaccompanied children
- Calming and reassuring nervous passengers
- Help passengers through immigration and customs, or escort passengers who have night flight connections.
- To provide a welcome service to our business passengers at Check in ,and at other customer service touch points and to assist in smoothing the customer journey through the airport.
- To problem solve on site issues which impact on business customer experience at airport.
- Assist Business customers during flight irregularities, co-ordinating communication with affected passengers to ensure passenger experience remains positive.
- To take service recovery measures when appropriate to protect the customer experience.
- To act as liason with the call center team in delivering all elements of the business class experience
- To act as liason with airline outstation network for special handling requests and coordination during flight irregularities
- To provide a flight editing function in Ipoh to ensure that any required service requests are applied to individual customers
- To provide customer recognition to our frequent fliers through individual contact on each journey through the airport.

Pay: From RM1,700.00 per month

**Benefits**:

- Maternity leave
- Parental leave

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)



  • Ipoh, Malaysia DELTA VACATION SDN BHD Full time

    Passenger Service Handler - Dealing with passenger enquiries about flight departures and arrivals - Checking passengers in giving seat numbers - Providing boarding passes and luggage labels - Telling passengers about luggage restrictions - Weighing baggage and collecting any excess weight charges - Taking care of people with special needs, and unaccompanied...

  • Guest Service Agent

    7 days ago


    Ipoh, Malaysia Travelodge Ipoh (Plenitude Ipoh Sdn Bhd) Full time

    Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information. Travelodge Ipoh debuts in January 2020 as the city’s first internationally-branded hotel. Our 268 newly refurbished guestrooms in a...

  • Service Crew Ipoh

    1 week ago


    Ipoh, Malaysia OIC IPOH Full time

    **Peluang Kerja: Krew Servis di OIC Cafe - Ipoh** **Lokasi**: Festival Walk, Ipoh Kafe mesra keluarga (TIADA khinzir), sajikan makanan tempatan, Asia & Barat. Kami sedang cari krew **mesra pelanggan** dan **bertenaga** untuk sertai pasukan kami! **Tugas-tugas utama**: - Sambut & layan pelanggan dengan mesra - Ambil pesanan makanan & minuman - Hantar...

  • F&b Service Crew

    4 days ago


    Ipoh, Malaysia EMPIRE SUSHI SDN. BHD. Full time

    **JOIN AND GROWTH TOGETHER WITH US**: Clear career progression Positive working environment Monthly incentive Quarterly performance bonus EPF, SOCSO, EIS On-the-job training **REQUIREMENT**: - Willing to work at **Aeon Mall Klebang, Ipoh** - Willing to work on shift, weekend & Public Holiday - 6-day per week **JOB SCOPE**: - Prepare all types of sushi -...

  • Chef de Partie

    7 days ago


    Ipoh, Malaysia Travelodge Ipoh (Plenitude Ipoh Sdn Bhd) Full time

    As a Chef De Partie (CDP) you are responsible supporting the Sous Chef in delivering consistently high-quality food, handle purchase orders and ensure that items arriving without authorization are not received. Ensures the highest standards and consistent quality in the daily preparation and keeps up to date with the new products, recipes and preparation...

  • Sales Manager

    1 week ago


    Ipoh, Malaysia Plenitude Ipoh Sdn Bhd Full time

    **Key Responsibilities**: - **Sales & Business Development**_ - Develop and implement a sales strategy to grow TA and wholesale room nights and revenue. - Identify, build, and maintain relationships with travel agents, tour operators, consolidators, and wholesalers (local and international). - Actively seek out new business opportunities and partnerships in...


  • Ipoh, Malaysia VR Excellent (M) Sdn Bhd Full time

    Job scope: 1. Acquire knowledge & develop competencies on company’s products. 2. Troubleshoot & repair equipment at customer’s premises. 3. Share info with colleagues in the team. 4. Deal with customers professionally & ensure that they are attended to promptly. 5. Keep customers happy. 6. Use any opportunities available to promote the company’s...


  • Ipoh, Malaysia DELTA VACATION SDN BHD Full time

    **Loading and unloading**: Transporting luggage and cargo to and from aircraft. - **Equipment operation**: Safely using ground support equipment (GSE) for various tasks. - **Aircraft support**: Providing services like pushback and marshalling, and assisting with aircraft cleaning and lavatory servicing. - **Safety and security**: Ensuring a hazard-free...

  • housekeeper

    2 days ago


    Ipoh, Perak, Malaysia Cititel Express Ipoh Full time 30,000 - 40,000 per year

    About the role We are seeking an experienced Housekeeper to join our team at Cititel Express Ipoh, a leading hotel in Ipoh Perak. As a Housekeeper, you will play a crucial role in maintaining the cleanliness, organisation and comfort of our guest rooms and public areas, ensuring our guests have an exceptional stay. This is a full-time position based in Ipoh...

  • Pharmacy Assistant

    2 weeks ago


    Ipoh, Malaysia CARiNG Pharmacy Full time

    **JOB SUMMARY**: Helping customers in identifying and purchasing required products to ensure that excellent customer service is demonstrated at all times. **REQUIREMENTS**: - Mandarin speaker/Chinese Speaker - Minimum Diploma in Pharmacy/Nursing - Willing to commit shift hours including weekends and public holidays - Friendly, courteous and self...