Sales Manager

1 week ago

Ipoh, Malaysia Plenitude Ipoh Sdn Bhd Full time

**Key Responsibilities**:

- **Sales & Business Development**_
- Develop and implement a sales strategy to grow TA and wholesale room nights and revenue.
- Identify, build, and maintain relationships with travel agents, tour operators, consolidators, and wholesalers (local and international).
- Actively seek out new business opportunities and partnerships in key source markets.
- Negotiate competitive rates, contracts, allotments, and special offers for partners.
- **Account Management**_
- Maintain key accounts by ensuring consistent communication, service excellence, and business retention.
- Conduct regular sales calls, visits, and product presentations to partners.
- Monitor account production and performance, and prepare monthly reports.
- Work closely with Revenue and Reservations teams to manage inventory, blackout dates, and dynamic pricing strategies.
- **Contracting & Product Distribution**_
- Lead the annual contracting process with TAs and wholesalers.
- Ensure correct and timely loading of rates and packages into the distribution systems.
- Collaborate with OTA and GDS teams to optimize exposure and parity.
- **Market Intelligence & Reporting**_
- Keep abreast of competitor activities, market trends, and pricing movements in the TA and wholesale segments.
- Provide insights and recommendations based on production trends, source markets, and customer feedback.
- **Team Collaboration**_
- Coordinate with the marketing team to support joint promotions, FAM trips, and trade shows.
- Collaborate with front office and operations teams to ensure smooth guest experience for TA/wholesale bookings.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

**Experience**:

- Hospitality: 5 years (preferred)
- Sales: 5 years (preferred)

**Language**:

- Mandarin (preferred)

**Location**:

- Ipoh (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: In person

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