Export Customer Service Executive

1 week ago

Sungai Petani, Malaysia Syarikat Thong Guan Trading Sdn Bhd Full time

**Job Purpose**: To coordination between the company and international customers, handling
export-related inquiries, documentation, and logistics
**Job Scope**:
1. Act as the primary point of contact for export customers, responding promptly to inquiries via
professionally and escalated to Superior.
2. Process export sales orders accurately and ensure timely entry into system and co-ordinate
order with inter-department such as production, store, QA to ensure smooth order fulfilment.
3. Prepare and co-ordinate the export documentation in order to comply with international trade
regulation and customer requirement.
4. Liaise with freight forwarders, shipping agents to arrange transportation and track shipments
and provide customer with regular update on delivery status besides address any logistic issue
to ensure smooth delivery.
5. To maintain accurate records of customer interactions, orders, and shipments.
6. To work closely with the export sales team to achieve sales and arrange shipment promptly
7. To assist in co-ordinating international exhibitions, trade shows and customer visits.
**Requirement**:
1. Diploma/Degree in Business, International Trade, or a related field.
2. At least 2 years of experience in export customer service, logistics, or a similar role.
3. Strong understanding of export procedures, shipping terms and international trade regulations.
4. Excellent communication skills in English (written and spoken); knowledge of additional
languages is a plus.
5. Proficiency in Microsoft Office (Excel, Word, Power Point)
6. Eager to learn and adapt to dynamic export requirements

**Job Types**: Full-time, Permanent

Pay: RM4,500.00 - RM5,800.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Parental leave

Schedule:

- Monday to Friday

Supplemental Pay:

- Yearly bonus

  • Customer Service Executive

    4 days ago

    Sungai Petani, Malaysia CENTRAL INDUSTRIAL CORPORATION BHD Full time

    Order Processing: Accurately receive, process, and follow up on export sales orders from international customers. Ensure timely submit sales orders to SCD department for order processing. Track orders from placement to delivery, ensuring any issues are resolved promptly. - Customer Interaction: Act as the first point of contact for international clients,...

  • Export Sales Executive

    7 days ago

    Sungai Petani, Malaysia TGW Plastic Packaging Sdn Bhd Full time

    **Role Summary**: **Key Responsibilities**: - Grow and expand export markets, focus on acquiring new and developing existing B2B customers to achieve revenue target. - Manage the full sales cycle: lead generation, quotation, negotiation, closing, and payment. - Build and maintain strong relationships with overseas clients and partners. - Prepare and follow...

  • Export Sales Executive

    4 days ago

    Sungai Petani, Malaysia Thong Guan Industries Berhad Full time

    **THONG GUAN IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY.**: **The Human Resources Department** Thong Guan Industries Berhad Lot 52, Jalan PKNK 1/6, Kawasan Perusahaan Sungai Petani, 08000 Sungai Petani, Kedah, Malaysia. **Role Summary**: **Key Responsibilities**: - Grow and expand export markets, focus on acquiring new and developing existing...

  • Export Sales Manager

    2 weeks ago

    Sungai Petani, Kedah, Malaysia Thong Guan Industries Bhd Full time 100,000 - 120,000 per year

    Job Summary:We're looking for an experienced and driven Export Sales Manager to grow our PVC food cling film business across international markets. You will be responsible for export sales strategies, manage key distributors and customer accounts, drive revenue through new market development, and lead a sales team.This role is ideal for someone who is...

  • Export Sales Manager

    7 days ago

    Sungai Petani, Malaysia TGW Plastic Packaging Sdn Bhd Full time

    **Job Summary**: We’re looking for an experienced and driven **Export Sales Manager** to grow our PVC food cling film business across international markets. You will be responsible for export sales strategies, manage key distributors and customer accounts, drive revenue through new market development, and lead a sales team. **Key Responsibilities**: -...

  • Export Sales Manager

    4 days ago

    Sungai Petani, Malaysia Thong Guan Industries Berhad Full time

    **THONG GUAN IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY.**: **The Human Resources Department** Thong Guan Industries Berhad Lot 52, Jalan PKNK 1/6, Kawasan Perusahaan Sungai Petani, 08000 Sungai Petani, Kedah, Malaysia. **Job Summary**: We’re looking for an experienced and driven **Export Sales Manager** to grow our PVC food cling film business...

  • Customer Service

    1 week ago

    Sungai Petani, Malaysia Thong Guan Industries Berhad Full time

    **Job description** - Job Description: - Manage local and overseas sales follow up activities and customer service activities. - Provide efficient and effective support in customer service and sales activities including processing sales orders, invoices etc (local/export). - Manage and maintain a good tracking system. - Arrange shipping and delivery...

  • Customer Service Executive

    4 days ago

    Sungai Petani, Malaysia SummitNext Technologies Sdn Bhd Full time

    **We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Executives,** providing unrivalled support to clients within the logistics industry. **Position** Customer Service...

  • Customer Service Executive

    7 days ago

    Sungai Petani, Malaysia SummitNext Technologies Sdn Bhd Full time

    **We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Executives,** providing unrivalled support to clients within the logistics industry. **Position** Customer Service...

  • Customer Service Executive

    5 days ago

    Sungai Petani, Malaysia Pantai Hospital Sungai Petani Full time

    **Requirements** - Diploma or Degree equivalent professional qualification. - Relevant working experience preferably in medical field/customer service/ hotel environment. - Good interpersonal and communication skills with excellent command of English both spoken and written. - Conversant in Mandarin and other local dialect is an added advantage. - Process...