Operation Manager

1 week ago

Petaling Jaya, Malaysia PLAY MANAGEMENT SDN BHD Full time

**Key Responsibilities**:

- Oversee daily operations to ensure the smooth running of the business.
- Develop and implement operational policies, procedures, and strategies to improve efficiency.
- Manage and optimize manpower and workflow to ensure maximum productivity and effective operations across all sites.
- Collaborate with other departments (Sales, HR, Finance, etc.) to ensure cross-functional alignment.
- Handle budgeting, forecasting, and financial planning for operational needs.
- Coordinate property maintenance, repairs, and renovations, ensuring timely and cost-effective solutions.
- Proactively address any operational and on-site issues in a timely and effective manner.
- Be available and responsive on standby and on-call, ready to tackle any emergencies or urgent situations that may arise on-site.
- Build and maintain strong relationships with external partners and vendors to ensure that we are getting the best deals and services.
- Manage purchasing and stock replacement for each site, ensuring that all necessary supplies and equipment are readily available for seamless operations.

**Requirements**:

- Minimum of 5 years of experience in operations management, hospitality management or a related role. Experience in the homestay/hotel industry will be a plus.
- Fluent in English and Bahasa Malaysia, and Mandarin. Ability to speak and understand Chinese is required for this job.
- Strong leadership and team management skills.
- Good communication and interpersonal skills.
- Strong monitoring, reporting and follow-up skills.
- Excellent problem-solving and analytical abilities.
- Knowledgeable in maintenance, repair and technical skills.
- Must have a car and be willing to travel to different sites (mostly Pahang), including overnight stays when necessary.
- Proficiency in Microsoft Office Suite (Excel, Word, etc.)

Pay: RM3,500.00 - RM5,000.00 per month

**Language**:

- Mandarin (preferred)

Willingness to travel:

- 75% (preferred)

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