Front Office Supervisor

Responsible for handling Front Office reception and administration duties related to Front Office department. - Handle and respond promptly to all incoming inquiries, requests, and complaints by call or face to face. - Check in function - Register and assign rooms to arriving guests ensuring that registration records are correctly completed with all required...

1. Check Public Areas / Floors to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurnished as required. 2. Complete maids report and other necessary required paperwork. 3. Conduct monthly training sessions with existing employees to meet the identified training needs. 4. Schedule routine...

**About the role** We are seeking a talented Reservation and Reception Specialist to join our team at **THE ONLY BNB** in **Tanjung Tokong Penang**. This is a full-time position responsible for providing exceptional customer service and managing all reservation and front desk operations. As an integral part of our hospitality team, you will play a key role...

1. Proceed to the Housekeeping department upon arrival. 2. Complete maids report and other necessary required paperwork. 3. Inspect guest rooms, public areas, pool, and the surrounding of hotel after being cleaned by Housekeeping personnel to the property is always clean and presentable. 4. Report to the Maintenance department immediately if unsafe...

1. To supervise on the storage of guest luggage in the luggage store room. 2. To conduct regular check on the luggage store room and to ensure that all items recorded in the register book tally with the item kept in the store. 3. The Supervisor Security Officer shall be rostered for duty as per scheduled in accordance to the Employee Schedule Record (Duty...

. Prepares for guest arrivals and departure at the Guest Service. - Perform check-in, check-out, and cashiering. - Set up apartments prior to guest arrivals ensuring that all guest requirements and instruments are fully met. - Assist the telephone operators in the daily operations when required. - Assist the service staff or part-time staff for breakfast...

JOB VACANCY Rainbow Paradise Beach Resort, located on the stunning Tanjung Bungah Beach in Penang, is a premier beachfront resort offering a blend of relaxation, recreation, and exceptional service. With picturesque views of the sea and lush tropical surroundings, we are committed to delivering the most beautiful and good experience for our...

Conduct daily briefings and ensure that all pertinent information is well received by team members - Manage and supervise all tasks of staff to ensure that highest quality service is delivered and department standards are met - Review, analyze and suggest improvement of work flow and standards at the Front Desk - Analyze rate variance report to ensure rooms...

Building SupervisorTo supervise the operation of management office, staff performance, and to oversee the safety and security of the building as well as the performance of the cleaners and security guards;To attend all the meetings or discussions with the Management Corporation and prepare the meetings' minutes after that;To control the overall operating...

· Conduct daily briefings and ensure that all pertinent information is well received by team members· Manage and supervise all tasks of staff to ensure that highest quality service is delivered and department standards are met· Review, analyze and suggest improvement of work flow and standards at the Front Desk· Analyze rate variance report to ensure...