Agent, Casino Services
1 day ago
Telemarketing and liaising with guest request and assists with Casino Ops function.
- Assist players with booking reservations pertaining to guest entertainment, dining, and other services.
- Assist Operations team with the booking of Hotel, Limousine, restaurant reservations and all other request for patrons.
- Process all guest requests and complaints and respond promptly and discreetly to guest inquiries.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Up-sell and cross-sell property amenities to guests’ company-wide.
- Provide excellent service consistent with the property’s core service standards and brand attributes.
- Proactively seek to provide refined luxury service ensuring guest satisfaction.
**Qualifications**:
- Ability to effectively communicate in English and Korean/Chinese, in both written and oral forms.
- Fresh graduate is welcome to apply.
- Basic knowledge of computer skill.
- Willing to work on shifting schedules, including weekends and holidays.
- Has excellent customer service.
职位类型:全职, 终身制
薪资: RM17,000.00至RM23,000.00(每月 )
工作经验:
- Hotel and Casino: 1 年 (必填)
工作语言:
- Mandarin (必填)
-
Agent, Casino Services
7 days ago
Kuala Lumpur, Malaysia Elabram Systems Inc Full timeTelemarketing and liaising with guest request and assists with Casino Ops function. - Assist players with booking reservations pertaining to guest entertainment, dining, and other services. - Assist Operations team with the booking of Hotel, Limousine, restaurant reservations and all other request for patrons. - Process all guest requests and complaints and...
-
Marketing Assistant
2 weeks ago
Kuala Lumpur, Malaysia Nezda Technologies (Malaysia) Full time**Marketing Assistant (Mandarin Speaker with eGaming/Casino experience)** **Makati, Philippines Opportunity**: - The team is hiring for Mandarin Speakers willing to relocate to the Philippines, Relocation Package will be covered! - Reimburse two-way air ticket upon onboarding - To travel first as tourist, company will then handle Visa Processing upon...
-
Casino Marketing, Direct Marketing
1 week ago
Kuala Lumpur, Malaysia Elabram Systems Inc Full time_ **Responsibilities**:_ - Executes and monitors strategic marketing plans, both short and long range, to achieve Casino objectives regarding revenue, profitability, and market share. - Statistically analyze marketing programs and adjusts strategy and tactics to increase effectiveness to meet changing market and competitive conditions. - Provides post-event...
-
Service Desk Agent
1 day ago
Kuala Lumpur, Malaysia Function One IT Services Sdn. Bhd. Full time**About the Role** We are looking for a Service Desk Agent who is responsible, disciplined, and open-minded to join our growing team in Kuala Lumpur. You will be the first point of contact for users who need technical assistance, providing efficient and friendly support while maintaining a professional attitude. We value teamwork, respect, and a peaceful...
-
Manager, Vip Services
7 days ago
Kuala Lumpur, Malaysia Elabram Full timeJob Description Assists the Senior Manager in developing standards, policies and procedures for the accomplishment of department objectives. Maintains policies and procedures that ensure guest complimentaries are issued in accordance with the casino’s guidelines and system of internal controls. Supports the regional VP of VIP Business Development in...
-
Service Desk Agent
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Function One IT Services Sdn. Bhd. Full time 33,000 - 66,000 per yearAbout the RoleWe are looking for a Service Desk Agent who is responsible, disciplined, and open-minded to join our growing team in Kuala Lumpur. You will be the first point of contact for users who need technical assistance, providing efficient and friendly support while maintaining a professional attitude.We value teamwork, respect, and a peaceful working...
-
Airport Services Agent
7 days ago
Kuala Lumpur, Malaysia Qatar Airways Full timeWe are currently recruiting for Airport Services Agent in Kuala Lumpur, Malaysia. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies...
-
Guest Service Agent
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sofitel Kuala Lumpur Damansara Full time 20,000 - 60,000 per yearCompany DescriptionSofitel Kuala Lumpur Damansara offers 5-star luxury with exquisite comfort and breathtaking views. Featuring a blend of sleek contemporary design and classic French Riviera style, the hotel ensures an elegant and enjoyable stay. Located within 5 minutes of the MRT station and downtown Damansara, guests have easy access to national museums,...
-
Guest Services Agent
1 day ago
Kuala Lumpur, Malaysia Conservatorium Hotel Full timeGuest Services Agent- - JR-01266RoomsFull timePermanentMandarin Oriental, Kuala Lumpur- **Daily Duties**- Responsible for maintaining the Legendary Quality Experience - LQE - To meet and greet guests upon arrival at the Main lobby - To ensure all rooms assigned for arrivals are ready prior to guest’s arrival - Ensure all bills for Mandarin Oriental Club...
-
Guest Services Center Agent
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Mandarin Oriental Full time 40,000 - 60,000 per yearGUEST SERVICES CENTER AGENT - RESERVATIONSMandarin Oriental, Kuala Lumpur is looking for a Guest Services Center Agent – Reservations to join our Reservation team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a...