Phone Customer Service

1 week ago


Petaling Jaya, Malaysia ASK Resources Full time

**Company Industry**
Telecommunication

**Salary Range**
RM2,500 - RM4,000 + Allowances + Benefits

**Location**
Petaling Jaya

**Working Hour and Days**
Rotating Shift (5 Work Days; 9 Work Hours)

**Employment Type**
Contract (6 Months - 1 Year); Renewable

**Responsibilities**:

- Handle high volume of incoming calls regarding customers' enquiries & complaints
- Maintain good relationship with customers
- Perform outgoing calls when needed

**Requirements**:

- Open for SPM, Diploma & Degree in any discipline
- At least 1 year of call centre (inbound customer service) experience
- Preferably from telecommunication related background
- Required Languages: English + Malay (Mandarin will be added advantages)
- Flexible to work under shift
- Customer-orientated with good interpersonal and communication skills
- Passionate and enthusiastic about customer service
- Effective team player with pleasant disposition and personality
- Able to start work immediately or serve short notice period


  • Customer Service

    2 weeks ago


    Petaling Jaya, Malaysia Samsung Authorized Customer Service Center (One Mobile Care Sdn Bhd) Full time

    **Requirements**: - Availability to work shift hours, including weekends and holidays - Ability to work under daily and/or weekly deadlines, in a fast-changing work environment - Ability to multitask and deal with customer-driven interruptions - Experience in customer service is a huge advantages **Responsibilities**: - Handle issues regarding client...


  • Petaling Jaya, Malaysia Samsung Authorized Service Center Full time

    **Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...

  • Customer Service

    1 week ago


    Petaling Jaya, Malaysia ARZ Aircond & Electrical Services Full time

    We are seeking a friendly, reliable, and organized **Customer Service Representative** to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service through phone interactions, managing inquiries, and assisting with bookings. **Key Responsibilities**: - Answer incoming customer calls in a...

  • Customer Service

    1 day ago


    Petaling Jaya, Malaysia Elabram Systems Sdn Bhd Full time

    Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...


  • Petaling Jaya, Malaysia RCSI Resources Sdn Bhd Full time

    **Hiring of Customer Care Executive / Customer Service** **Salary range: RM 2,500 - RM 3,500** **Working Location: Jalan Klang Lama, Kuala Lumpur** **Working hours: Any 5 days a week (may including weekends), 2 shift rotation (10am - 7pm / 1pm - 10pm)** - Provide supports to property negotiators including answering their enquiries across the globe. To...


  • Petaling Jaya, Malaysia Orient Overseas Container Line Full time

    **Job Summary** Responsible for overseeing shipment inquiries, processing bookings, ensuring routing compliance and coordinates with internal divisions for cargo projection. This role requires a well-rounded skill set, combining logistics expertise with strong customer service and communication abilities to ensure the efficient and effective management of...


  • Petaling Jaya, Malaysia MATCHLINK SDN BHD Full time

    Handle all customer interactions and enquiry on a timely basis and initiate best possible solutions, ensure KPIs are achieved consistently. - Deliver excellent services and increase customer satisfaction. - Identify opportunities to upsell relevant products. - Work closely with sales team for any sales enquiry from new customers. - Maintain confidentiality...

  • Customer Service

    1 day ago


    Petaling Jaya, Selangor, Malaysia Chemopharm Sdn Bhd Full time 30,000 - 60,000 per year

    The Group is embarking on an exciting expansion journey and is seeking energetic and motivated candidates to join us as Customer Service Executive. This role provides valuable hands-on experience in customer engagement, problem-solving, and communication skills, offering you a solid foundation for your future career.Responsibilities :Assist in managing...


  • Petaling Jaya, Malaysia TENAGA SETIA RESOURCES SDN. BHD. Full time

    Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. - Liaise and communicate with dealer internal staff/management to ensure prompt and effective reply of Dealer Service Level Agreement (DSLA) through Customer Relation Management System. - Coordinate and record customer's appointment booking and...

  • Customer Service

    1 day ago


    Petaling Jaya, Selangor, Malaysia Everlife-Chemopharm Sdn Bhd Full time 24,000 - 38,400 per year

    The Group is embarking on an exciting expansion journey and is seeking energetic and motivated candidates to join us as Customer Service Executive. This role provides valuable hands-on experience in customer engagement, problem-solving, and communication skills, offering you a solid foundation for your future career.Responsibilities :Assist in managing...