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Operations Assistant

2 weeks ago

Shah Alam, Malaysia Bulkhaul Malaysia Sdn Bhd Full time

2. Order Processing: Coordinating the import orders received from customers, ensuring all necessary documentation is complete and accurate. This may include verifying shipping details, customs clearance requirements, and compliance with import regulations.

3. Logistics Coordination: Collaborating with internal teams and external service providers to manage the logistics of importing ISO tanks. This involves organizing transportation, coordinating with freight forwarders and customs brokers, tracking shipments, and providing updates to customers.

4. Documentation and Compliance: Ensuring all import-related documentation is prepared and maintained in accordance with relevant regulations. This includes managing shipping manifests, import permits, customs declarations, and any other necessary paperwork.

5. Problem Resolution: Addressing and resolving issues that may arise during the import process, such as delays, damages, or customs clearance problems. Working closely with customers, shipping agents, and other stakeholders to find solutions and maintain customer satisfaction.

6. Relationship Management: Building and nurturing relationships with, suppliers, and other business partners involved in the import / export operations. Providing proactive support and maintaining regular communication to ensure a smooth and efficient import process.

7. Continuous Improvement: Identifying areas for process improvement within the import customer service function. Suggesting and implementing measures to enhance efficiency, accuracy, and customer experience.

8. Monitor and track import shipments, ensuring timely arrival and compliance with customs regulations.

9. Coordinate with suppliers, freight forwarders, and customs agents to ensure smooth import processes.

10. Update depot stock records accurately and in a timely manner.\

11. Monitor M&R and parts logs.

12. Conduct regular depot stock checks and reconcile any discrepancies.

13. Collaborate with the operations team to plan and schedule tank movements for export.

14. Coordinate with internal and external stakeholders to ensure timely release of tanks for export.

15. Maintain accurate records of tank movements, including loading and unloading activities.

16. Assist in resolving any operational issues or delays that may arise during the import and export processes.

17. Ensure compliance with safety regulations and company policies throughout all operations.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday

Supplemental pay types:

- 13th month salary