Administrator Account

**Job description**

1. Manage incoming and outgoing calls

2. Liaise with clients to identify resources, equipment and information that required

3. Maintain, manage, and update all customer databases in a timely manner

4. Maintain updated record of customer interactions, transactions, comments, complaints and distribution clearly

5. Respond promptly to customer inquiries. Acknowledge and resolve customer’s complaints. Coordinate quality controls to fulfil customer’s requirements.

6. Monitor projects progress and address potential issues

7. Prepare documentations relating to every project or site

8. Maintain the files and control logs as required by the project

9. Assists in Quotation preparing.

**Account**

10. Checking invoices, bills, vouchers, or documents for corrections before entering into records.

12. Provides financial information to management by researching and analyzing accounting data; preparing reports

13. Handle Day to day accounting activities & office administration works, i.e. works relates to AP, AR and admin. Such as data entry, issue invoices/cheque, prepare schedules, bank reconciliation, monthly closing of account, filling, follow-up calls, etc

14. Ensuring outgoing invoice, debit note, credit note, and statement of account are correctly and in a timely manner

15. To perform posting of expenses, or other transactions to journals or ledgers and verify accuracy and assist in costing for quotation and other related functions.

16. Update financial records with daily transactions. Ensure all the financial transactions are properly coded and recorded.

17. Assist in Bank reconciliation.

**Responsibilities**

18. Responsible for daily transactions/administrative tasks to ensure smooth business operations

19. Report to HOD from time to time on work tracking/projects progression

20. Maintain all outgoing/incoming project documents under safe custody without any damage or deterioration with easy traceability

21. To assist in maintaining proper system of work procedures prescribed by the company

22. To carry out duties which may be assigned to you from time to time as requested by the superior / Directors of the company. To handle Ad hoc jobs assigned by the management.

**Specific skills required.**

23. Working hours Monday to Saturday 8.30-6.30pm.

24. Computer literate and proficient in Microsoft Office (Excel & Work)

26. Good oral and written communication abilities

27. Strong in customer orientation and teamwork spirit.

28. Excellent customer service, interpersonal, and communication skills. Strong speaking skills are important.

29. Maintaining a positive, empathetic, and professional attitude toward customers at all times

30. Excellent leadership skills, analytical skills, inter-personal skills, Solid organizational skills, including multitasking and time-management

31. Be proactive, Punctuality, discipline, detail oriented, multitasking capability, good working attitudes, hardworking, ability to self-check input and verify its correctness, ability to work independently with minimum supervision, good communication and writing skills

32. Experience in sales/hardware may be advantageous

33. Required language(s): Mandarin, English, Malay (not in any particular order)

**Job Types**: Full-time, Internship, Fresh graduate

**Salary**: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Monday to Friday
- On call
- Weekend jobs

Supplemental pay types:

- Overtime pay

Application Question(s):

- are you able to work under pressure / multitasking?
- reason of leaving current/last employment?
- long working hour / over time / may not able to knockoff on time / ability to support after working hour or rest day?